Related links
How the Directory Search Works on page 87
Managing External Contacts on page 90
Viewing Contacts on page 90
Making a Call from the Directory on page 91
Using the Directory for Other Functions on page 92
Adding a New Contact on page 92
Adding a Contact from Your Call Log on page 93
Editing a Contact on page 94
Deleting a Contact on page 94
How the Directory Search Works
The phone's directory search works by applying a progressive match as you dial additional keys.
That matching is applied simultaneously to all parts of the names.
• Starting by pressing 4 (the GHI key), matches all names where part of the name begins with
a G, H or I.
- Then pressing 3 (the DEF key) reduces the matches shown to those where part of the
name begins with Gd, Ge, Gf, Hd, He and so on.
• As you dial, the possible matches shown on the display reduce.
• At any time, you can scroll the list of matches and select one of the matches or press another
dialpad key to improve the matching further.
For example, to search for "Henry Jones", you can dial HENRY by pressing 43679.
How the Directory Search Works
November 2021 Using 9600 Series Phones on Avaya IP Office 87
Comments on this document? infodev@avaya.com