Avaya 9600 Series - Chapter 15: Twinning; Mobile Twinning; Fallback Twinning; Internal Twinning

To Next Page

To Previous Page

Chapter 15: Twinning

Twinning is a process whereby your calls ring on two phones. Twinning is only available if

configured by your system administrator. The system supports several methods of twinning.

Feature Description

Mobile Twinning Mobile twinning allows your calls to ring at both your phone's and at another

phone's number, which can include an external number. If you have been

configured as a mobile twinning user, you can switch the use of mobile

twinning on or off through the phone's menus and can also change the

number to which you are twinned.

Using the phone menus, you can switch use of mobile twinning on/off and

change the destination number for twinned calls.

Fallback Twinning When enabled, this feature redirected your calls to your mobile twinning

number when the system is unable to detect your normal extension

connected to the system. You can use fallback twinning without having to

have mobile twinning switched on.

Internal Twinning This method of twinning twins your normal phone with another internal

phone. Your incoming calls ring on both phones. You can also make your

calls from either extension.

• A typical example for internal twinning would be a user who uses both a

normal desk phone and also needs a mobile phone while moving around

the building.

• Your settings are applied to both phones. Similarly, message waiting

indication and voicemail access from either phone is to your mailbox.

• If both phones are phones that store your contacts and call history on the

system, the contacts and call history on each is the same.

Other manuals for Avaya 9600 Series