Chapter 20: Headset Operation
Your phone has a headset socket. This is suitable for the connection of phone headsets that
connect via a HIS headset cable.
• If there are no currently connected call, a call answered or made by pressing an appearance
button is connected either handsfree or through the headset according to the phone's audio
path setting. See Default Handsfree Audio Path on page 115. The same applies to dialing a
new call.
• If there is already a connected call to which you are talking through the headset, answering
another call by pressing the appearance button answers that call using the headset.
Related links
Using a Heaset on page 114
Headset Caller Volume on page 115
Automatic Gain Control on page 115
Default Handsfree Audio Path on page 115
Using Bluetooth Headsets on page 116
Headset Alert Sounds on page 118
Using a Heaset
• To answer a call using a headset: Press the HEADSET button.
• To end a headset call: Press the
HEADSET button. If the other party ends the call, the
HEADSET button remains active. Press the button to end the headset usage.
• To switch from the headset to the handset: To switch from the headset to the handset,
simply lift the handset.
• To switch to handsfree from the headset: To switch to handsfree from the headset, press
the HEADSET button. Replace the handset.
• To switch from the headset to handsfree: Press the SPEAKER button. See Handsfree
Speaker Operation on page 119.
• To switch to headset from handsfree: Press the HEADSET button. The button remains
lit whilst you have a call connected handsfree.
• To mute the call while on the headset: Press the MUTE button. The button remains lit
whilst the call is muted.
November 2021 Using 9600 Series Phones on Avaya IP Office 114
Comments on this document? infodev@avaya.com
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