Procedure
1. If the call is not the currently highlighted call on the display, use the up and down cursor
keys to highlight it.
2. Press the Drop key. You can also assign the drop function to a programmable key. See
Programmable Feature Buttons on page 150.
Related links
Answering Calls on page 39
Page Calls
Your phone can be paged if you have no other connected call in progress and your phone is
currently idle. You can hear the caller but they cannot hear you.
The page is heard through the phone's speaker following a single beep. A page call is also
indicated in the display by the word Page.
• To answer the page call, press the Answer key. The call is turned into a normal call. You can
continue handsfree or pickup the handset.
• To ignore the page call, press the Drop key.
Related links
Answering Calls on page 39
Displaying Other Calls
The phone can handle multiple calls at the same time. Whilst you can only have one connected
call at any time, you can have other calls on hold, parked and further incoming calls alerting. The
status of each call (except parked calls) is indicated by a separate call appearance button for each
call.
Changing the currently displayed call before starting a conference affects which calls are
conferenced. See
Context Sensitive Conferencing on page 62.
Procedure
Use the up and down cursor keys to select which call appearance is highlighted. This can be done
without affecting any currently connected or held calls.
• The currently highlighted button is shown by a white border around the button label.
• The soft keys at the bottom of the display automatically change to reflect actions that can be
performed on the call, if any, associated with the currently highlighted button.
Answering Calls
November 2021 Using 9600 Series Phones on Avaya IP Office 42
Comments on this document? infodev@avaya.com
To Next Page
Loading...
