Chapter 17: Using the Call Log
This menu is accessed by pressing the key. The call log you see is a call log stored on the
telephone system.
If you log in at another phone, your call history moves with you.
Your call history contains your most recent answered calls, the most recent calls you made and the
most recent missed calls. If configured by the system administrator, it can also include the most
recent calls missed by each hunt group of which you are a member.
Related links
Missed Calls on page 96
Missed Group Calls on page 97
Accessing Your Call Log on page 97
Making a Call from Your Call Log on page 98
Viewing Call Details on page 98
Deleting a Call from Your Call Log on page 99
Deleting the Whole Call Log on page 100
Adding a Call Log Call to Your Contacts on page 100
Missed Calls
Missed calls are calls to you that you did not answer. Your system administrator can also configure
whether or not the log includes calls presented to you but are answered by someone else or by
voicemail.
The button is illuminated when you have any new missed calls in your call log. The lamp is
extinguished when you have viewed the missed call in the call log or the record of that call is no
longer in your call log.
Related links
Using the Call Log on page 96
November 2021 Using 9600 Series Phones on Avaya IP Office 96
Comments on this document? infodev@avaya.com
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