Avaya 9600 Series - Follow Me; Forwarding; Login; Voicemail

Follow Me
• Follow Me Here: *12*N# – Dialed at the extension to which you want your calls redirected.
Use your own extension number (N) when dialing the short code.
• Follow Me Here Cancel: *13*N# – Dialed at the extension from which you had redirected
calls. Use your own extension number (N) when dialing the short code.
• Follow Me To: *14*N# – Dialed at your phone. Dial the extension number (N) to which you
want your calls redirected. You can dial just *14# to cancel follow me.
• Cancel All Forwarding: *00 – Switch off any forwarding (includes 'forward unconditional,'
'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb').
Forwarding
• Forward Unconditional:
- Set the Forward Unconditional Destination: *07*N# – Set the destination number (N) for
'forward unconditional' when it is switched on.
- Switch Forward Unconditional On: *01 – Switch on 'forward unconditional.' A destination
must have been set.
- Switch Forward Unconditional Off: *02
- Include Hunt Group Calls in Forward Unconditional: *50
- Exclude Hunt Group Calls from Forward Unconditional: *51
• Forward on Busy/No Answer:
- Set the Forward On Busy/No Answer Destination: *57*N# – Set the destination number
(N) for 'forward on busy' and 'forward on no answer.' If no number has been set, those
functions use the 'forward unconditional' number if set.
- Switch Forward On Busy On: *03
- Switch Forward On Busy Off: *04
- Switch Forward on No Answer On: *05
- Switch Forward on No Answer Off: *06
• Cancel All Forwarding: *00 – Switch off any forwarding (includes 'forward unconditional,'
'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb').
Hunt Group
• Night Service Status On: *20*N# – Set a hunt group into night service status by entering its
extension number (N).
• Night Service Status Off: *21*N# – Take a hunt group out of night service status by entering
its extension number (N).
Login
• Log In: *35*N*P# – Log in to a phone using your extension number (N) and login code (P).
• Log Out: *36 – Log yourself out from the phone where you are currently logged in.
Voicemail
• Check Messages: *17 – Access mailboxes to check for messages.
Short Codes
November 2021 Using 9600 Series Phones on Avaya IP Office 160
Comments on this document? infodev@avaya.com