Avaya 9608 - Call Pickup Operations

Picking up a call to another call pickup group
About this task
When your administrator has set up this feature, you can answer a call ringing at a phone in
a call pickup group other than your own.
Procedure
1.
Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Extended Call Pickup and press OK or just press the
corresponding line button.
3. Answer the call as you normally would.
Picking up a call to another extension
About this task
When your administrator has set up this feature, you can answer a call ringing at another
extension without having to be a member of a "pickup group."
Procedure
1.
Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Directed Call Pickup and press OK or just press the
corresponding line button.
3. Answer the call.
Answering a call for a call pickup group member
Procedure
1.
From the Phone screen, gain access to the Features menu.
2. Scroll to Call Pickup and press OK .
About Features
86 Using Avaya 9608/9608G/9611G IP Deskphones SIP January 2014
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