Avaya 9504 - Viewing Contacts Details

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9500 Series Telephone User Guide Page 79

Issue 12b (Wednesday, March 28, 2018)IP Office™ Platform 11.0

Comments on this document? infodev@avaya.com

Contacts/Directory: Managing External Contacts

11.3 Viewing Contacts Details

1. Access the contacts directory:

a. Press the CONTACTS key. The directory menu is displayed.

b. Use the left and right cursor keys to select which type of directory entries you want to display.

All - All directory entries.

Personal - Your own personal directory entries.

External - Directory entries stored by the telephone system for all users to use.

Users - The names and numbers of other users on the telephone system.

Groups - The names and numbers of hunt groups on the telephone system.

c. Use the up and down cursor keys to scroll through the list. Alternatively, you can start dialing the name you

want to find to display only matching entries as follows:

Pressing a key enters all of the characters represented by that key . Pressing another key adds the

characters from that button to the previous key press. For example, dialing 527 matches all names

starting with JAS (for example "Jason") and with KAR (for example "Karl") plus any other letter

combinations from those 3 key presses. See How the Directory Search Works .

To remove all the characters entered so far press Clear.

d. To view more details of the highlighted name, press Details. To return to the directory press List.

2. When the required entry is highlighted, press Details to display the name, number and type of contact.

3. Use the up and down cursor keys to scroll through the contacts.

4. The range of soft keys available will depend on the type of directory entry:

Call - Make a call to the stored number.

List - Return to the list of contacts.

More - If the contact is one of your personal directory entries, the More soft key will be present to allow you

to access the options below. It is also present for external directory entries if you have been set as a system

phone user by the system administrator.

Edit - Edit the name and number.

Delete - Delete the name and number.

New - Add a new personal directory contact.

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