9500 Series Telephone User Guide Page 138
Issue 12b (Wednesday, March 28, 2018)IP Office™ Platform 11.0
Comments on this document? infodev@avaya.com
18.11 Parked Calls
While parked calls are parked on the telephone system and can be unparked by any other user, the parked call indication
is sent to a particular extension. If there are any calls parked against your phone, you can view and unpark them via the
Status menu.
1. Press the Status soft key if shown.
·
To access the Status menu during a call, press the PHONE key and then press the Status soft key if
shown.
2. If you have any parked calls, the Parks option is displayed. The option is not present if you do not have calls
parked against your extension.
3. Press the Details soft key.
4. Use the up and down cursor keys to scroll through the parked calls.
5. To unpark a particular call, press the Connect soft key.
Access Control
Your system administrator can configure whether you can access this menu option. See Menu Access Control .
18.12 System Alarms
An S appearing in the phone status letters on the display indicates that a system alarm has occurred. This happens if
you are configured as a system administrator (also called a system phone user).
A corresponding alarm message appears in the phone's Status menu. This allows you to report the problem to your
system maintainer.
You can clear some alarms from the phone. When that is the case, the alarm message includes a Clear option. The
System Status application can clear all alarms. Note however that the alarm will reoccur if the system maintainer has not
resolved the original cause.
Some of the possible alarm messages are:
·
Alarm Log Entry
This indicates that a system alarm has been recorded in the telephone system's alarm log. These can only be
cleared using the System Status application.
·
Corrupt Date/Time
There is an error in the date or time being used by the system. Selecting Admin takes you to the system
administration menu where see the system's date and time settings.
·
Expansion Failure
There is a problem with one of the external expansion modules attached to the telephone system.
·
Memory Card Failure
There is a problem with one of the memory cards used by the telephone system. Selecting Admin takes you to the
system administration menu where you can check the status of the memory cards .
·
Licence Key Failure
There is a problem with the memory card used to license features and applications.
·
System Boot Error
The telephone system encountered an error while restarting.
·
Voicemail Failure
The voicemail system is not available.
·
Voicemail Almost Full
The voicemail system is nearly out of storage space for any more messages, prompts and recordings.
·
Voicemail Full
The voicemail system cannot store any more messages, prompts and recordings.
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