9500 Series Telephone User Guide Page 5
Issue 12b (Wednesday, March 28, 2018)IP Office™ Platform 11.0
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Contents
Contents
Introduction1.
..................................................................... 111.1 Important Safety Information
..................................................................... 121.2 9504 Telephone
..................................................................... 131.3 9508 Telephone
..................................................................... 141.4 Button Modules
..................................................................... 151.5 Phone Keys
..................................................................... 161.6 Call Soft Key Options
..................................................................... 171.7 Appearance Buttons
............................................................................ 181.7.1 Call Appearance Buttons
............................................................................ 181.7.2 Bridged Appearance Buttons
............................................................................ 181.7.3 Call Coverage Buttons
............................................................................ 181.7.4 Line Appearance Buttons
..................................................................... 191.8 Feature Buttons
..................................................................... 201.9 Status Display
............................................................................ 201.9.1 Status Icons
............................................................................ 201.9.2 Status Letters
..................................................................... 211.10 The Phone Stand
Making Calls2.
..................................................................... 242.1 Making Calls
..................................................................... 242.2 Making Additional Calls
..................................................................... 242.3 Calling from the Contacts List
..................................................................... 252.4 Calling from the Call Log/History
..................................................................... 262.5 Redialling a Previous Number
..................................................................... 262.6 Making a Page Call
..................................................................... 272.7 Busy Indication
..................................................................... 272.8 En-Bloc Dialing
..................................................................... 282.9 Withholding Your Number
..................................................................... 292.10 Adjusting the Call Volume
..................................................................... 292.11 Muting a Call
..................................................................... 292.12 Ending Calls
Answering Calls3.
..................................................................... 333.1 Diverting a Call to Voicemail
..................................................................... 333.2 Ignoring/Silencing an Incoming Call
..................................................................... 333.3 Dropping an Incoming Call
..................................................................... 333.4 Answering a Page Call
..................................................................... 343.5 Displaying Other Calls
..................................................................... 343.6 Using Call Pickup
Redialling4.
..................................................................... 364.1 Open Call Log Mode
..................................................................... 364.2 Last Dialed Mode
..................................................................... 364.3 Selecting Your Redial Mode
Redirecting Calls5.
..................................................................... 395.1 Follow Me
............................................................................ 405.1.1 Follow Me To (Features Menu)
............................................................................ 405.1.2 Follow Me (Status Menu)
............................................................................ 405.1.3 Follow Me Here (Features Menu)
..................................................................... 415.2 Forwarding Calls
............................................................................ 435.2.1 Forward Unconditional (Status Menu)
............................................................................ 435.2.2 Forward Unconditional (Features Menu)
............................................................................ 44
5.2.3 Forward On Busy/No Answer (Features
Menu)
............................................................................ 445.2.4 Forward On No Answer (Status Menu)
............................................................................ 455.2.5 Forward On Busy (Status Menu)
..................................................................... 465.3 Do Not Disturb
............................................................................ 475.3.1 DND On/Off (Features Menu)
............................................................................ 475.3.2 DND Off (Status Menu)
............................................................................ 475.3.3 Do Not Disturb Exceptions
..................................................................... 485.4 Twinning
............................................................................ 485.4.1 Mobile Twinning Control
............................................................................ 495.4.2 Transferring a Call to Your Mobile
............................................................................ 495.4.3 Reclaiming a Twinned Call
............................................................................ 495.4.4 Switching Twinning Off
Holding and Parking Calls6.
..................................................................... 536.1 Holding Calls
............................................................................ 536.1.1 Holding a Call
............................................................................ 536.1.2 Taking a Call Off Hold
............................................................................ 546.1.3 Switching Between Calls
............................................................................ 546.1.4 Transferring a Held Call
..................................................................... 556.2 Parking Calls
............................................................................ 556.2.1 Parking Calls Using the Menu
............................................................................ 556.2.2 Unparking Calls (Status Menu)
............................................................................ 566.2.3 Park & Page
Transferring Calls7.
..................................................................... 607.1 Transferring to Voicemail
..................................................................... 617.2 Transferring a Held Call
..................................................................... 617.3 Transferring a Call to Your Mobile
Account Codes8.
..................................................................... 648.1 Forced Account Code Entry
..................................................................... 648.2 Manual Account Code Entry
Conference Calls9.
..................................................................... 669.1 Starting a Conference
..................................................................... 669.2 Turning a Normal Call Into a Conference
..................................................................... 669.3 Adding Another Party Using Hold
..................................................................... 679.4 Adding Another Party Without Using Hold
..................................................................... 679.5 Viewing Conference Details
..................................................................... 679.6 Dropping/Muting Parties
..................................................................... 679.7 Holding a Conference Call
..................................................................... 689.8 Exiting a Conference
..................................................................... 689.9 Context Sensitive Conferencing
Headset/Handsfree Operation10.
..................................................................... 7010.1 Headset Operation
............................................................................ 7110.1.1 Headset Caller Volume
............................................................................ 7110.1.2 Automatic Gain Control
............................................................................ 7210.1.3 Default Handsfree Audio Path
............................................................................ 7210.1.4 Using Wireless Headsets
..................................................................... 7310.2 Handsfree Speaker Operation
............................................................................ 7410.2.1 Speaker Volume
............................................................................ 7410.2.2 Default Handsfree Audio Path
............................................................................ 7410.2.3 Automatic Gain Control
Contacts/Directory11.
..................................................................... 7711.1 How the Directory Search Works
..................................................................... 7811.2 Managing External Contacts
..................................................................... 7911.3 Viewing Contacts Details
..................................................................... 8011.4 Making a Call from the Directory
..................................................................... 8011.5 Using the Directory for Other Functions
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