9500 Series Telephone User Guide Page 45
Issue 12b (Wednesday, March 28, 2018)IP Office™ Platform 11.0
Comments on this document? infodev@avaya.com
Redirecting Calls: Forwarding Calls
5.2.5 Forward On Busy (Status Menu)
If your phone is set to 'forward on busy,' you can clear or change the forward settings through the Status menu.
1. Press the Status soft key if shown.
·
To access the Status menu during a call, press the PHONE key and then press the Status soft key if
shown.
2. Use the up and down cursor keys to highlight Fwd Busy.
3. To switch the forward off press Off.
4. To change the forward setting press Details.
·
Use the up and down cursor keys to scroll through the menu options:
·
To switch 'forward on busy' on or off, highlight Fwd Busy and press On or Off.
·
To switch 'forward on no answer' on or off, highlight Fwd No Answer and press On or Off.
·
To select which calls are forwarded highlight Call Type. Press Change to change the option between
All Calls or External Calls Only.
·
To change the destination highlight Destination and press Edit. Enter the number and press Select.
·
Press Save to save any changes.
Access Control
Your system administrator can configure whether you can access this menu option. See Menu Access Control .
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