9500 Series Telephone User Guide Page 15
Issue 12b (Wednesday, March 28, 2018)IP Office™ Platform 11.0
Comments on this document? infodev@avaya.com
Introduction: Button Modules
1.5 Phone Keys
The following keys are found on the phone:
These keys have two roles:
·
Appearance Buttons
These buttons are used to make and received calls. Each button can represent a
separate call, for example the currently connected call to which you are talking, a held
call and a new incoming call that is alerting.
·
Feature Buttons
Those keys not configured as appearance keys can be used for programmable feature
buttons. The display label next to programmed button will indicate the feature. The
button lamps indicates the features status.
The keys below the display have variable functions. When the key is active, its function is
indicated by the text label above it.
This dial acts as a set of cursor key:
·
You can use the up and down cursor keys to scroll through lists.
·
You can also use the left and right cursor keys to enter and exit different levels of
the menu. Menu option that accesses a sub-menu is indicated by the ... dots
(ellipsis) after its name or a > symbol.
·
When changing settings, the left and right cursor keys can sometimes be used to
scroll through possible settings.
This button, in the center of the cursor keys has multiple functions:
·
When the phone is idle, it can acts the same as going off-hook to dial.
·
When on a call or in a menu, pressing it matches the function offered by the
leftmost soft key below the screen.
This key is used to access your voicemail system. By default this uses a series of menus
on your phone's display. See Voicemail .
This key is used to exit any menu you are in and return to the phone's normal button
display. During a call it can also be used to toggle the options displayed on the
appearance menu.
This key is used to access a menu for phone settings and information. These are settings
stored by the phone itself rather than the telephone system.
This key is used to display the various directories (personal and shared) of names and
telephone numbers to which you have access.
This key displays a record of your most recent calls (answered, missed, and outgoing).
The button is illuminated when you have new missed calls.
Press + plus or – minus ends of the key to adjust the volume. When the phone is idle,
the button adjusts the ringer volume. When on a call, the button adjusts the caller
volume on the handset, headset or speaker depending on which is being used at the
time.
This key is used to answer and end calls using a headset connected to the phone's
headset socket. The button is lit when you are connected to a call using the headset.
This key can be used to mute your speech to the currently connected call. The button is
lit while mute is active.
This key is used to answer and end calls using the phone's handsfree speaker and
microphone. The button is lit when you are connected to a call handsfree.
This button provides direct access to the forwarding menu options.
The fixed CONFERENCE, DROP, HOLD, REDIAL and TRANSFER keys found on other Avaya phones are presented as
soft key functions relative to the current call.
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