Avaya 9504 - Logging in; Logging in on a Phone Already in Use; Logging in on a Not Logged In Phone

9500 Series Telephone User Guide Page 99
Issue 12b (Wednesday, March 28, 2018)IP Office™ Platform 11.0
Comments on this document? infodev@avaya.com
Logging In/Out:
14.1 Logging In
When you log in to a phone, you take control of that phone. Incoming calls for you are redirected to that phone and your
user information and settings are available. Any existing user on the phone is logged off when you log in.
The method for logging in depends on the current state of the phone:
· Phone In Use
If the phone is already in use you can still login. The existing user is logged out.
· Logged Out - Not Logged In
If the phone has no current user, it displays a basic menu with just the Login option is displayed. Note that in this
state the phone can still be used to make internal and emergency calls.
14.1.1 Logging In on a Phone Already in Use
You can login at a phone that is already in use by another user. The existing user is logged out.
1. If the phone is already in use:
· Press the Features soft key.
· Use the up and down cursor keys to highlight Phone User. Press Select.
· Use the up and down cursor keys to highlight Login.... Press Select.
2. The login menu is displayed.
3. Enter your extension number and press Next .
4. Enter your security PIN (login code).
5. Press Done.
· The response "Login Failed: No License Available" indicates that you have not been licensed as a basic
user on the telephone system. Contact your system administrator.
· ! = Cannot retrieve user settings
An ! is shown if the telephone system at which you have logged in could not contact the telephone system that
stores your user settings. If this happens it limits the telephone functions, including making and receiving calls,
that you can use. Contact your system administrator.
Access Control
Your system administrator can configure whether you can access this menu option. See Menu Access Control .
14.1.2 Logging In on a "Not Logged In" Phone
This method is used to login at an extension where the previous user has logged out and the phone has no current
user. You can recognize a phone in this state by NOT LOGGED IN on the display.
1. Press Select.
2. The login menu is displayed.
3. Enter your extension number and press Next .
4. Enter your security PIN (login code).
5. Press Done.
· The response "Login Failed: No License Available" indicates that you have not been licensed as a basic
user on the telephone system. Contact your system administrator.
· ! = Cannot retrieve user settings
An ! is shown if the telephone system at which you have logged in could not contact the telephone system that
stores your user settings. If this happens it limits the telephone functions, including making and receiving calls,
that you can use. Contact your system administrator.
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