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Avaya 1220 - User Manual

Avaya 1220
322 pages
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Avaya 1220 IP Deskphone
with SIP Software User
Guide
SIP Software Release 4.3
Document Status: Standard
Document Version: 03.03
Part Code: NN43170-101
Date: March 2012

Table of Contents

Other manuals for Avaya 1220

Questions and Answers

  • F
    Felicia GreerAug 17, 2025
    What to do if my Avaya 1220 IP Phone is locked from login?
    • J
      julie56Aug 18, 2025
      If your Avaya IP Phone is locked from login, it's likely due to three failed attempts to enter the correct Station Control Password. You can either wait one hour for the lock to clear automatically or notify your system administrator to clear the lock.
  • J
    John McdonaldAug 20, 2025
    Why does my Avaya 1220 say 'Busy, try again'?
    • C
      Casey StarkAug 20, 2025
      The 'Busy, try again' message on your Avaya IP Phone can appear for several reasons: * The remote IP Deskphone is currently active (not idle). In this case, wait until the remote IP Deskphone becomes idle before trying again. * The ACD is logged on. Log off the ACD IP Deskphone before initiating Virtual Office from another IP Deskphone. * Make Set Busy is inactive on the ACD IP Deskphone. Configure Make Set Busy to be active on the ACD IP Deskphone.
  • K
    kimberly26Aug 22, 2025
    What does 'Server Unreachable (1)' mean on my Avaya 1220 IP Phone?
    • M
      Matthew JamesAug 23, 2025
      The 'Server Unreachable (1)' message on your Avaya IP Phone indicates a network problem. Notify your system administrator to investigate the issue if it persists.
  • J
    Jessica OchoaAug 25, 2025
    What does 'Server Unreachable (2)' mean on my Avaya 1220?
    • R
      Rachel MartinezAug 26, 2025
      The 'Server Unreachable (2)' message on your Avaya IP Phone indicates a network problem. Notify your system administrator to investigate the issue if it persists.
  • K
    Kelly SalasAug 27, 2025
    What does 'Permission Denied (6)' mean on my Avaya 1220 IP Phone?
    • P
      pjacksonAug 27, 2025
      The 'Permission Denied (6)' error on your Avaya IP Phone can be caused by: * Entering an incorrect User ID. Ensure you enter the correct User ID. * Entering an incorrect Station Control Password. Select Retry and try again with the correct Station Control Password.
  • M
    Megan HowellAug 30, 2025
    What does 'Invalid ID (1)' mean on my Avaya 1220?
    • P
      Phillip GatesAug 30, 2025
      The 'Invalid ID (1)' message on your Avaya IP Phone can occur because of: * An incorrect User ID was entered. Ensure you enter the correct User ID. * The User ID is not in the Gatekeeper database. Notify your system administrator.
  • B
    Brian NealSep 1, 2025
    What does 'Invalid ID (3)' mean on my Avaya 1220 IP Phone?
    • A
      Antonio MccannSep 1, 2025
      The 'Invalid ID (3)' message on your Avaya IP Phone can occur because of: * An incorrect User ID was entered. Ensure you enter the correct User ID. * The User ID in the Gatekeeper database points to the originating Call Server. Notify your system administrator.
  • M
    Marcus McculloughSep 4, 2025
    What does 'Permission Denied (4)' mean on my Avaya 1220 IP Phone?
    • N
      Nicole MolinaSep 4, 2025
      The 'Permission Denied (4)' error on your Avaya IP Phone may be due to: * An incorrect User ID being entered. Double-check and enter the correct User ID. * Attempting to log on to a remote Avaya 1220 IP Deskphone or an Avaya 2050 IP Softphone from an Avaya 1140E IP Deskphone (some restrictions apply). Try logging in from an Avaya 1220 IP Deskphone or an Avaya 2050 IP Softphone, or consult your local system administrator.
  • E
    Elizabeth DeanSep 6, 2025
    What does 'Invalid ID (2)' mean on my Avaya IP Phone?
    • J
      Jeffrey HannaSep 7, 2025
      The 'Invalid ID (2)' message on your Avaya IP Phone means an incorrect User ID was entered. Make sure to enter the correct User ID.
  • T
    Theresa ThomasSep 9, 2025
    What does 'Permission Denied (1)' mean on my Avaya 1220 IP Phone?
    • M
      Michelle GarzaSep 9, 2025
      The 'Permission Denied (1)' message on your Avaya IP Phone indicates that the remote IP Deskphone has no Station Control Password. You should notify your system administrator.

Summary

Getting Started and Setup

Connecting Components

Details physical connections for the deskphone, including power and network cables.

Accessing and Managing Your Phone

Logging On and Off Procedures

Covers logging in, setting domain, user profiles, and logging off the deskphone.

Making an Emergency Call

Critical safety function for contacting emergency services.

Making and Receiving Calls

Making Calls

Details methods for initiating calls, including off-hook and on-hook dialing.

Receiving Calls

Covers answering, redirecting, declining, and ignoring incoming calls.

The Address Book and Call Inbox

Instant Messaging

Active Call Management

Additional and Advanced Features

Multiuser Features

Manages multiple accounts, logins, and call handling on one phone.

Speed Dial List and File Manager

Avaya 1220 Specifications

General IconGeneral
BrandAvaya
Model1220
CategoryIP Phone
LanguageEnglish

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