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Avaya 1220 - Creating a New Call Decline Reason

Avaya 1220
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Receiving a call
106
Creating a new Call Decline Reason
You can create an new Call Decline Reason.
To create a New Decline Reason during an incoming call:
Send
Back
3. Choose one of the following:
Press the Send context-sensitive
soft key to send the selected decline
reason to the caller.
Press the Back context-sensitive
soft key to abort the call decline and
return to the incoming call screen.
Decline
1. Press the Decline context-sensitive soft
key to decline an incoming call.
New
2. Press the New context-sensitive soft key
to create a new custom decline reason.
abc
3. Press the abc/123 context-sensitive soft
key to toggle between alphabetic and
numeric characters.
4. Use the Dialpad to enter a new Call
Decline Reason.

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