Avaya 1220 - Initiating a Call from the Address Book

The Address Book
114
When you view the details of a contact, you can:
• Send an IM. For more information, see “Composing an Instant
Message” on page 145.
• Edit the contact information. For more information, see “Editing a
contact in your Address Book” on page 117.
Figure 17: Contact details
Initiating a call from the Address Book
You can initiate a call directly from your Avaya 1220 IP Deskphone
Address Book.
Note: If your service provider requires that a Directory Number (DN)
be used to initiate a call, the Address Book entry must have the DN to
initiate a call.
First, go off-hook by using one of the methods described in the section
“Making a call using off-hook dialing” on page 90. If needed, you can add
a Call Subject. For more information, see “Using Call Subjects” on
page 94.
You can also access the Address Book while on an active call and initiate
a new call. The Avaya 1220 IP Deskphone automatically places the active
call on hold when you initiate a new call.