Avaya 1220 - Placing a Call on Hold

While on an active call
155
can also redirect the new call, decline the new call, transfer the new call,
or ignore the new call. For more information, see “Receiving a call” on
page 101.
Placing a call On Hold
Use the Hold feature when you are talking to one contact and want to
perform another action, such as answer a new incoming call, transfer a
call, or initiate a new call. You can have a number of calls on hold at the
same time.
To place a call on hold:
Figure 21 on page 155 shows the IP Deskphone display area when a call
is placed on hold.
Figure 21: Call On Hold
1. Press the Hold fixed key.
The LCD on hold icon flashes beside the
line on hold.