Contents
Chapter 1: Introduction.......................................................................................................... 13
Purpose................................................................................................................................ 13
Chapter 2: Avaya J189 phone overview............................................................................... 14
Phone overview.................................................................................................................... 14
Physical layout................................................................................................................ 16
Connection jacks for J189 IP Phone................................................................................. 18
Secondary display........................................................................................................... 20
Optional components....................................................................................................... 20
Avaya J100 Expansion Modules and USB power supply..................................................... 20
Chapter 3: Getting started...................................................................................................... 22
Entering the provisioning details............................................................................................. 22
Identifying the device type during phone boot-up...................................................................... 23
Logging in to your phone........................................................................................................ 23
Logging out of your phone...................................................................................................... 24
Locking your phone............................................................................................................... 24
Unlocking your phone ........................................................................................................... 25
Setting the network mode....................................................................................................... 25
Setting the network configuration...................................................................................... 26
Connecting to a Wi-Fi network.......................................................................................... 27
Chapter 4: Navigation............................................................................................................. 29
Cursor navigation.................................................................................................................. 29
Navigation cluster............................................................................................................ 29
Text input.............................................................................................................................. 30
Line keys.............................................................................................................................. 30
Main menu............................................................................................................................ 31
General phone icons............................................................................................................. 31
Presence icons..................................................................................................................... 34
Multiple Level Precedence and Preemption icons.................................................................... 34
Bluetooth icons..................................................................................................................... 35
Wi-Fi icons............................................................................................................................ 35
Chapter 5: Incoming calls...................................................................................................... 36
Answering a call.................................................................................................................... 36
Answering a call when on another call..................................................................................... 36
Call Pickup........................................................................................................................... 37
Answering a call for a Call Pickup group member............................................................... 37
Answering a call in the same Call Pickup group................................................................. 37
Answering a call using the extension number.................................................................... 38
Viewing a missed call............................................................................................................ 38
Ignoring a call....................................................................................................................... 39
October 2022 Using Avaya J189 SIP IP Phone in Avaya Aura
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DRAFT—October 5, 2022—8:17 AM (UTC+00:00)