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Avaya 4621SW User Manual

Avaya 4621SW
114 pages
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Avaya one-X™ Quick Edition
Release 2.0.0
Telephone User Guide
16-600795
Release 2.0.0
July 2006
Issue 2

Table of Contents

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Avaya 4621SW Specifications

General IconGeneral
Headphone outputs1
Expansion module supportYes
Ethernet LAN (RJ-45) ports2
Keypad number of keys24
Display resolution168 x 132 pixels
Dimensions (WxDxH)249 x 236 x 178 mm
Product typeIP Phone
Product colorGray
Compliance industry standardsIEEE 802.3, 802.3u, 802.3af
Operating temperature (T-T)4 - 48 °C
Harmonized System (HS) code85171800
Weight and Dimensions IconWeight and Dimensions
Weight1300 g

Summary

About This Guide

Overview of the Guide

Describes the purpose and scope of this user guide.

Intended Audience

Specifies the target users for this document.

Issue Date

Information about the document's release and revision.

How to Use This Document

Guidance on how to navigate and effectively use the manual.

Document Organization

Explains the structure and layout of the guide's content.

Symbolic Conventions

Defines the meaning of symbols used throughout the manual.

Typographic Conventions

Explains text formatting and style conventions used in the document.

Related Documentation

Lists other Avaya one-X Quick Edition product documentation.

Chapter 1: Introducing Your Quick Edition IP Telephone

Chapter Overview

Introduces the chapter's content on the IP telephone.

Telephone Features

Details the features and capabilities of the telephone.

Telephone Buttons and Softkeys

Describes the physical buttons and softkeys on the telephone.

Interpreting Ringer and Feedback Tones

Explains the meaning of different audible tones and signals.

Interpreting Display Icons

Explains the meaning of icons displayed on the telephone screen.

Call Park-Retrieve Application

Details how to park and retrieve calls.

Directory Application

Explains how to access and use phone directories.

Voicemail Application

Describes the functions and use of the voicemail system.

Call Log Application

Explains how to view and manage call history.

Telephone Options

How to configure various telephone settings.

Accessing Options via Web Browser

Using a web browser to access telephone options.

Chapter 2: Installation

Chapter Introduction

Provides basic instructions for installing IP telephones.

Network Configuration

Describes a typical network setup for the system.

Growing Your Network

Discusses considerations for expanding the telephone network.

Important Networking Concepts

Key network principles for successful system operation.

Pre-installation Checklist

Lists items required before installing the telephone.

Installing the IP Telephone

Step-by-step instructions for installing the telephone.

Connecting the First Telephone

Procedure for connecting the initial telephone to the network.

Connecting Additional Telephones

Procedure for connecting subsequent telephones to the network.

Sharing LAN Connection with a Computer

Connects the telephone to the LAN via a computer.

Extension Number Assignment

Explains how extension numbers are assigned to devices.

Chapter 3: Using Your Quick Edition IP Telephone

Chapter Introduction

Introduces call handling and basic telephone operations.

Making Calls

How to initiate and place telephone calls.

Receiving Calls

How to answer or ignore incoming calls.

Putting Calls on Hold

Temporarily removes a call from active connection.

Setting Up Conference Calls

Describes how to create and manage conference calls.

Muting the Microphone

How to mute the active microphone during a call.

Transferring Calls

Procedures for transferring an active call to another party.

Chapter 4: Using the Call Park-Retrieve Application

Parking and Retrieving Calls

Explains the process of parking and retrieving calls.

Parking a Call

Step-by-step instructions to park an active call.

Retrieving a Parked Call

Steps to retrieve a call that has been parked.

Retrieving from Another Telephone

How to retrieve a parked call from a different telephone.

Chapter 5: Redirecting Calls through Call Forwarding

Chapter Introduction

Explains how to forward calls to different destinations.

Forwarding Calls

Details the various call forwarding options.

Forwarding All Calls

Options to forward all incoming calls.

Forwarding Unanswered Calls

Options for handling calls that are not answered.

Changing Ring Count

Adjusts the number of rings before forwarding.

Disabling Call Forwarding

Turns off configured call forwarding features.

Chapter 6: Using Directories

Chapter Introduction

Explains how to use and manage phone directories.

Working with Directories

Overview of Corporate and Personal directory types.

Making Calls Using Directories

How to dial numbers from Corporate and Personal directories.

Adding Personal Directory Entries

How to add new entries to your personal directory.

Viewing Directory Entries

How to view entries in Corporate and Personal directories.

Editing Personal Directory Entries

How to edit existing entries in your personal directory.

Deleting Personal Directory Entries

How to delete entries from your personal directory.

Chapter 7: Using the Voicemail Application

Chapter Introduction

Guides through voicemail message retrieval and management.

Voicemail Overview

Basic voicemail features, storage limits, and backup services.

Retrieving Voicemail Messages

How to play, delete, and manage voicemail messages.

Monitoring Incoming Voicemail Messages

Listening to messages while they are being recorded.

Accessing Voicemail Remotely

How to access voicemail options from any telephone.

Chapter 8: Using the Call Log Application

Chapter Introduction

Explains viewing, deleting, and calling from call logs.

Working with the Call Log

Describes the incoming and outgoing call lists.

Making Calls using the Call Log

How to dial numbers directly from call log entries.

Editing Call Log Entries

How to modify numbers in the call log before dialing.

Deleting and Clearing Call Log Entries

How to remove individual or all call log entries.

Chapter 9: Setting Telephone Options

Chapter Introduction

How to set telephone and user options via the phone interface.

Accessing the Main Menu

How to access the main menu for telephone options.

Viewing and Modifying User Options

Accessing and changing personal user settings.

Setting Password Options

How to change, enable, or disable user passwords.

Setting up Call Forwarding

How to configure call forwarding rules.

Recording Voicemail Greetings

Recording your name and custom voicemail greetings.

Setting Up the Zero-Redirect Feature

Enabling call redirection via voicemail greeting.

Clearing Call Log Entries

Clearing call log entries and resetting missed call counter.

Editing Corporate Directory Name

Changing your name associated with the corporate directory.

Choosing a Personalized Ringer Tone

Selecting a custom ringtone for incoming calls.

Setting the Call Waiting Tone

Enabling or disabling the call waiting tone.

Setting Display Contrast Level

Adjusting the contrast of the display area.

Teleworker Feature Configuration

Overview and configuration of the Teleworker feature.

Enabling/Disabling Do-Not-Disturb

Managing the Do-Not-Disturb feature.

Broadcasting Announcements via Paging

Using the paging feature to broadcast announcements.

Speed Dial Management

Adding, editing, deleting, and copying speed dial entries.

Viewing Registration Information

Checking registration status for special telephone features.

Email Notification of Voicemail

Setting up email alerts for new voicemail messages.

Web-based System Administration

Using the web interface for system configuration.

Viewing Network Information

Checking network details of your telephone.

Chapter 10: Web-based Telephone Options

Chapter Introduction

Accessing and managing telephone options via web browser.

Logging in to Web Options Interface

Steps to access the web-based user options interface.

Accessing Options via Web Browser

How to access telephone and user options using a web browser.

Logging Out of Web Interface

Procedure to log out from the web-based user options.

Changing User and Voicemail Passwords

Managing user options and voicemail passwords via web.

Home Page Options

Overview of call forwarding, DND, and Speed Dial options.

Modifying Call-Forwarding Settings

Changing call forwarding options through the web interface.

Enabling/Disabling Do-Not-Disturb via Web

Managing the Do-Not-Disturb feature using the web interface.

Modifying Speed Dial Assignments

Viewing and changing speed dial assignments via web.

Caller's Log Page Options

Options for viewing and clearing call logs via web.

Terminal Settings Page Options

Options for terminal settings via web interface.

Voicemail Page Options

Options for voicemail settings via web interface.

Zero-Redirect Feature via Web

Enabling/disabling zero redirect via web interface.

Selecting Voicemail Prompt Language

Setting the language for voicemail prompts.

Specifying Email for Voicemail Notifications

Setting up email notifications for voicemail.

Playing Audio File Attachments

How to play audio files attached to emails.

Teleworker Options Page

Options for configuring the Teleworker feature via web.

User Options Quick Reference

Related product manuals