Contents
Chapter 1: Introduction to the 9608 and 9611G deskphones.........................................
7
Overview...................................................................................................................................................
7
Navigation tips...........................................................................................................................................
10
About icons...............................................................................................................................................
11
Administrative messages..........................................................................................................................
12
Telephone stand.......................................................................................................................................
13
Viewing Network Information....................................................................................................................
13
Chapter 2: Avaya Menu......................................................................................................
15
Options & Settings....................................................................................................................................
16
Call Settings.....................................................................................................................................
17
Application Settings..........................................................................................................................
23
Screen & Sound Options..................................................................................................................
25
Advanced options.............................................................................................................................
29
Browser.....................................................................................................................................................
31
Accessing your browser...................................................................................................................
31
Chapter 3: About Features.................................................................................................
33
Accessing the Features menu...................................................................................................................
33
Feature Table............................................................................................................................................
33
Calling a person from the directory...........................................................................................................
34
Configuring simultaneous ringing for multiple phones using EC500.........................................................
35
About Call Recording................................................................................................................................
35
Ringing on wireless headsets...................................................................................................................
36
Chapter 4: Answering a call...............................................................................................
37
Chapter 5: Making a call.....................................................................................................
39
Making an emergency call........................................................................................................................
39
Clearing a number.....................................................................................................................................
40
Redialing a number...................................................................................................................................
40
Making a call using edit dialing.................................................................................................................
40
Calling a person from the contacts list......................................................................................................
41
Calling a person from the call history........................................................................................................
41
Using voice dialing....................................................................................................................................
42
Making a call using a Click to dial link.......................................................................................................
43
Chapter 6: Standard Call-Related Features......................................................................
45
Putting a call on hold.................................................................................................................................
45
Muting a call..............................................................................................................................................
45
Transferring a call.....................................................................................................................................
46
Using the conference feature....................................................................................................................
46
Setting up a conference call.............................................................................................................
47
Adding a person on hold to a conference call..................................................................................
47
Putting a conference call on hold.....................................................................................................
47
Muting a person on a conference call..............................................................................................
48
Dropping the last participant from a conference call........................................................................
48
Dropping a person from a conference call.......................................................................................
48
About forwarding calls...............................................................................................................................
49
Avaya one-X
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Deskphone H.323 9608 and 9611G User Guide April 2013 5