Avaya S8400 User Manual (English)

Other manuals for Avaya S8400

Installing And Configuring88 pages

Installing & Configuring86 pages

Questions and Answers:

A
Alyssa MontgomeryAug 25, 2025
What to do if I cannot log in to the Avaya Server media server?
- R
  Rachel RamosAug 25, 2025
  If you cannot log in to the media server, check the link LED. If the LED is off, a cable or hardware problem exists. Also, ensure that you are connected to the Services Ethernet port and that you are using a cross-over cable between the Services laptop computer and the server. Make sure that the ARP cache is cleared on the Services laptop computer, that you have connectivity, and that the NIC on the Services laptop computer is configured correctly.
R
Ronald HamptonAug 29, 2025
What to do if I cannot ping the Avaya S8400 from the customer network?
- B
  Betty WhiteAug 30, 2025
  If you cannot ping the server from the customer network, ensure that 'input to server' for icmp is enabled in the LAN security settings.
H
haynesjesusAug 30, 2025
How to fix Avaya S8400 Server in no-license mode?
- M
  mullinsleslieAug 30, 2025
  If the server is in no-license mode, it might be because the license file does not have an IP address yet, which is normal when the license file is first installed because the file cannot see the SIPI. If, after 30 minutes, the license file has not located the SIPI, type reset system 1 in a SAT session and press Enter to reset the 30-minute clock.
A
Anna SmithAug 30, 2025
What to do if I cannot log in to the UPS subagent on Avaya?
- T
  ttaylorAug 31, 2025
  If you cannot log in to the UPS subagent, ensure that the SNMP subagent is installed in the UPS. Also, verify that you are connected to the correct Ethernet port and that you have the correct login ID and password. Finally, ensure that the network card on the laptop computer is configured correctly.
D
douglasturnerAug 31, 2025
What to do if Panasonic CD/ DVD-ROM does not work on Avaya Server?
- E
  Edward WrightAug 31, 2025
  Ensure that the ION battery is charged by checking the LED on the drive. If the battery is not charged you see a red LED and get a failed to mount cdrom error message. To charge the ION battery, turn the drive off and plug it into a USB port (approximately 30 minutes).
J
jennifersanchezSep 1, 2025
How to restore power to Avaya UPS?
- A
  amandaalvarezSep 1, 2025
  To restore power to the UPS, ensure that the UPS is plugged into the outlet and that the outlet has power.
N
natalie27Sep 1, 2025
Why is there no 'V' on the Avaya SIPI LED?
- W
  willie90Sep 1, 2025
  If there's no 'V' on the SIPI LED, it means the SIPI is not connected to the Ethernet switch or the network. Connect a cross-over cable between the RJ45 SIPI adapter and Eth-A on the S8400 adapter, or connect the cable to the bottom port on the faceplate and to the Ethernet switch or the customer network.
K
Kevin AlvarezSep 2, 2025
How to fix a SIPI alarm when first connecting to the Avaya system?
- M
  Michael BrownSep 2, 2025
  If the system generates an alarm when you first connect to the SIPI, it means the SIPI does not have the current firmware. You should upgrade the firmware.
T
Tracie SandovalSep 2, 2025
What does it mean when the 'V' on the Avaya SIPI LED is not filled in?
- L
  Laura EllisSep 2, 2025
  If the 'V' on the SIPI LED is not filled in, it indicates that an IP address is not assigned to the SIPI, or the SIPI is not administered.
L
lthomasSep 3, 2025
Why can't I get files from the RFA site for Avaya?
- K
  kelly29Sep 3, 2025
  If you cannot get files from the RFA site, ensure that you provide the correct SAP number and the serial number for the SIPI.