Troubleshooting
Here are some useful tips to help you to diagnose and rectify common sources of
trouble.
screen does
not operate
Reset the RCD plug / Check if the
wiring system is adapted to the
Call for service if it does not reset
does not heat
properly
Temperature set is too low
Set to a higher temperature
Filter Cartridge is dirty
Clean or Replace the cartridge (see
chapter - Cleaning)
Fill water to minimum water level
Heating element defective
massage
system does
not work
Cut off the power and wait until the
pump has cooled.
Auto shut-down feature
(30min) is activated
Press the bubble button to
reactivate
Malfunction of the pump unit
Call for service if it does not reset
filtration does
not work
Filter Cartridge is dirty
Clean or Replace the cartridge (see
chapter - Cleaning)
Clean the inlet and outlet
Fill water to minimum water level
Malfunction of the pump unit
Call for service if it does not reset
Replace the seal in the right position
Water leakage from pump
Check the pump body, call for
Spa pool is torn or punctured
Use provided repair kit (see chapter
– Repair kit)
Water is not
clean
Insufficient filtering time
Increase the filtering time
Filter Cartridge is dirty
Clean or Replace the cartridge (see
chapter - Cleaning)
Pool filled water quality
Change the pool water completely
manufacturer’s instructions
After 150 cumulative hours of filtration operations, an audible alarm
will sound and the LCD display will show the characters CHG,
followed by FIL, to remind you to change or clean the filter. You can
hold the filtering button 5 seconds to turn off the buzzing. The
filtering system will turn off, you can press the button to active the
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