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Download new firmware Update new firmware to camera
4. To update the firmware manually, click “Manual Update” and locate the new firmware to start
the process.
g. Troubleshooting: collect more system information for troubleshooting before you contact AVer
technical support.
h. Currently selected device: This field displays currently selected VC or CAM device controlled
by PTZApp. If you have more than one AVer VC or CAM devices connected to this PC/Mac
PTZApp is running, you can click on the drop down list to select other AVer VC or CAM device.