AVer VC520+ - User Manual

VC520+
User Manual

Summary

Package Contents

Product Introduction

Camera Overview

Details the camera unit, its ports, and indicators for operation.

Speakerphone Overview

Explains the speakerphone unit, its controls, and connection options.

Remote Controller Functions

Describes each button and its function on the remote control for device operation.

Setup VC520+

Device Connection

Step-by-step guide for connecting the camera, speakerphone, and laptop/PC.

Using Cable Retainer

Instructions for securing the USB cable connection to the camera.

Mounting Options

Wall Mount Installation

Detailed procedure for mounting the camera unit onto a wall.

Alternative Mounting Holes

Information on mounting holes for 2-Gang Box/Non 2-Gang Box and Ceiling Mount.

Using the VC520+

Making a Video Call

Guide to initiating and conducting video calls using the VC520+.

Phone In and Line In

Connecting mobile phones and daisy-chaining speakerphones for extended audio.

Device LED Indicators

Explanation of LED status lights for camera, speakerphone, and cellphone.

AVer PTZApp Software

Installing the AVer PTZApp

Instructions for downloading and installing the AVer PTZApp utility.

Using the AVer PTZApp

Guide to operating the PTZApp for camera control and configuration.

PTZApp: Controls and Diagnostics

Covers PTZ controls, settings, camera/speaker testing, and firmware updates.

Select Remote Control

Set Camera Number

Overview

1. Function Description
2. Usage Features
3. Setup and Connection
4. Video Calls
5. Audio Connectivity
6. LED Indicators
7. AVer PTZApp
8. PTZApp Features
9. PTZApp Camera View
10. Connection Diagnostic
11. Test Camera
12. Test Speakerphone
13. Firmware Update
14. Troubleshooting
15. Remote Control
16. Camera Number Assignment
17. Wall Mount Installation
18. Maintenance Features
19. Battery Safety for Remote Control
20. Firmware Updates
21. Troubleshooting Information
22. General Care

The AVer VC520+ is a comprehensive video conferencing system designed for ease of use and high-quality communication. It comprises a camera, a speakerphone, and a remote controller, all working in concert to provide a seamless conferencing experience. The system is plug-and-play, meaning it generally does not require special drivers for basic functionality, making it accessible for immediate use with various video applications.

Function Description

The core function of the VC520+ is to facilitate video and audio communication for conferencing. The camera captures video, offering pan, tilt, and zoom capabilities to ensure all participants are visible. The speakerphone handles audio input and output, featuring controls for volume, muting, and connectivity to external devices. The remote controller provides convenient access to camera adjustments and call management functions, enhancing user control during a conference. The system is designed to integrate with popular video conferencing applications such as Skype, Microsoft Lync, Google Hangout, Cisco WebEx, GoToMeeting, and WebRTC, acting as the primary video and audio device for these platforms.

Usage Features

Setup and Connection:

Setting up the VC520+ involves connecting the camera and speakerphone using the provided speakerphone cable. The camera then connects to a laptop or PC via a USB cable. Power is supplied to the camera, which initiates a rotation of the camera head and illuminates the power indicator. A cable retainer is included to secure the USB connection between the camera and speakerphone, preventing accidental disconnections. This retainer is screwed tight after the cable is connected, ensuring a stable link.

Video Calls:

To initiate a video call, users ensure all components (camera, speakerphone, laptop/PC) are connected and powered. The chosen video application is then launched, and the VC520+ camera is selected as the primary camera. The system's plug-and-play nature allows for immediate use, though the AVer PTZApp is recommended for enhanced functionality.

Audio Connectivity:

The speakerphone offers versatile audio connectivity. For hands-free calls from a mobile phone, a 3.5mm AUX cable connects the mobile device to the "Phone In" jack on the speakerphone. A successful connection is indicated by the "Cellphone" indicator lighting up. To extend speakerphone coverage in larger rooms, multiple VC520+ speakerphones can be daisy-chained using an additional cable (not included) connected to the speakerphone ports. This increases both coverage diameter and volume.

LED Indicators:

The device provides clear LED indicators for various statuses:

• Camera: Flashing blue and rotating head during startup, solid blue for normal operation, solid orange when not in use by the computer, and solid orange with the head down when disconnected.
• Speakerphone: Solid red when muted, solid blue when active.
• Cellphone: Light on when connected, light off when disconnected.

AVer PTZApp:

The AVer PTZApp is a crucial software component that enhances the user experience. It can be downloaded from the AVer website. During installation, selecting the "Skype plug-in" option enables additional functionality, particularly for Skype calls, allowing the remote control to manage call functions.

PTZApp Features:

• Device Selection: If multiple AVer VC or CAM devices are connected, the PTZApp allows users to select which device to control via a dropdown list.
• Camera Control (PTZ): Within the PTZ section of the app, users can control the camera's pan, tilt, and zoom. It also allows enabling or disabling backlight compensation during video calls.
• Settings: This section allows users to adjust various camera parameters. All settings can be saved, and there's an option to revert to factory default values.
• Diagnostic Utility: This feature displays the software and firmware versions, as well as the connection status of the devices. It also allows testing the camera and speakerphone, and updating the firmware.
• Minimize/Quit: The app can be minimized to the system tray or fully quit.

PTZApp Camera View:

Clicking the camera icon in the PTZApp displays a live view from the camera. If the live video doesn't appear, users should check the camera and laptop/PC connections.

Connection Diagnostic:

The PTZApp provides a visual representation of device connections. An "X" on a device in the diagram indicates a connection problem. If the camera is in use by another application, a "Can't start video" warning will be displayed.

Test Camera:

This function allows users to check the camera's status, view live video, and adjust camera direction and zoom. An "Abort Diagnostic" button allows exiting this mode.

Test Speakerphone:

This feature verifies speakerphone functionality. Users are prompted to record a short message, which is then played back to test microphone and speaker performance.

Firmware Update:

The PTZApp facilitates firmware updates for the VC520+ camera. Users can click "Update Now" to see the current and latest firmware versions. An "Auto Update" option downloads and uploads the new firmware. Manual updates are also possible by locating the firmware file. It's crucial to maintain stable connections between the camera and laptop/PC during the entire update process.

Troubleshooting:

The PTZApp can collect system information to aid in troubleshooting, which is useful when contacting AVer technical support.

Remote Control:

The VC520+ supports two types of remote controls. Users must select the correct remote control type within the PTZApp UI before use.

Camera Number Assignment:

When multiple cameras are connected, the PTZApp allows users to assign a specific camera number to each camera, enabling the remote controller to control the desired camera. This is done by selecting the camera from a dropdown list and then using the "Change Binding" button to map it to a remote control button (1, 2, or 3). Settings can be saved or aborted.

Wall Mount Installation:

The camera can be wall-mounted using the provided bracket. A drilling paper guides users to drill holes for the bracket. The bracket is then secured to the wall with screws. The camera is placed onto the bracket, and cables are connected. Finally, the camera is slid into place and secured by tightening a screw. The manual also provides diagrams for mounting on 2-gang/non-2-gang boxes and for ceiling mounting.

Maintenance Features

Battery Safety for Remote Control:

• Store batteries in a cool, dry place.
• Dispose of used batteries properly through approved methods, not in regular trash.
• Remove batteries if the remote control will not be used for extended periods to prevent leakage and corrosion.
• Do not mix old and new batteries.
• Do not mix different types of batteries (alkaline, carbon-zinc, nickel-cadmium).
• Do not dispose of batteries in fire.
• Do not attempt to short-circuit battery terminals.

Firmware Updates:

Regular firmware updates via the AVer PTZApp ensure the camera operates with the latest features and bug fixes, contributing to long-term performance and compatibility.

Troubleshooting Information:

The PTZApp's ability to collect system information is a valuable maintenance feature, simplifying the diagnostic process if issues arise and facilitating support from AVer.

General Care:

While not explicitly detailed, the disclaimer implies that unauthorized modifications will void the warranty, suggesting that users should avoid tampering with the product's internal components. The warning about not exposing the appliance to rain or moisture also highlights the importance of protecting the device from environmental damage.

AVer VC520+ Specifications