15
Advanced Features
Upgrading the Firmware
The camera’s firmware can be field-upgraded via the Avigilon Control Center software. Con-
sult the software user guide for details on how to perform a firmware upgrade.
It is possible for the camera’s firmware to become corrupted during an upgrade (for instance,
if power is lost during the upgrade process). If this occurs, the camera can be reverted to run
from bootstrap firmware. Once reverted, the camera can be upgraded as usual.
Figure: Firmware revert microswitch location.
Warning – The camera should only be reverted to bootstrap firmware if the camera
is unable to start up due to corrupted firmware.
To revert the camera to bootstrap firmware, perform the following steps:
Disconnect power from the camera.
Using a straightened paperclip or similar tool, press and hold the microswitch located
behind the hole in the backplate.
While continuing to hold the microswitch, power the camera. Hold the microswitch for
three seconds.
Caution – Do not insert anything further than ½” (13 mm) into the hole in step 2
above.
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