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•Any failure or damage of the components that results from any intentional or negligent actions by the purchaser or by any other person is not
covered by this Warranty.
•It is the responsibility of the purchaser to securely fasten the awning to studs, joists, headers or other structural members. Any failure or
damage that results from the awning falling from its installed position is not covered by this Warranty.
•Labor charges connected with installation of replacement parts are not covered by this Warranty. •Freight expenses to and from Awntech
Corporation are not covered by this Warranty and must be paid by the purchaser.
•Stretching of fabric or damage to any structural component caused by wind or water pooling on the fabric or any other weather is not covered
by this Warranty, except for the limited warranty of the acrylic fabric as specifically set forth herein.
H. GENERAL PROVISIONS AND LIMITATIONS
•The warranty granted herein is the exclusive remedy for the purchaser. Awntech Corporation makes no other warranties to the purchaser,
express, statutory, implied or otherwise and all implied warranties, including without limitations, implied warranties of merchantability and
fitness for a particular purpose, are hereby disclaimed.
•To the extent permitted by law, Awntech Corporation shall have no liability to the purchaser or any other person for incidental, special,
consequential, indirect or similar damages of any kind or nature whatsoever, whether arising out of breach of warranty or other breach of
contract, negligence or other tort, or otherwise, even if Awntech Corporation shall have been advised of the possibility or likelihood of such
potential loss or damage. In no event shall Awntech Corporation be liable for loss of profits and/or wages.
•Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
•This warranty gives you specific rights, and you may have other rights, which vary from state to state. Awntech Corporation, 10950 S. Pipeline
Rd., Bldg. 1, Euless, TX 76040 / Ph 817-354-9600; Fax 817-354-9612 / Warranty@awntech.com
G. RETURNS & DAMAGES
RETURN QUALIFICATION: You can only return a product if it is defective upon arrival. If you simply do not like the product or if you did not
measure correctly, you will only be qualified for a merchandise credit and you will be required to pay for shipping the product back to Awntech
in re-stockable condition. There will be a 25% restock fee applicable.
SIZES 10’ and LARGER or CUSTOM AWNINGS: Any awnings 10’ or larger or customized at Purchaser’s request are considered non-returnable
for either refund or exchange.
DAMAGED MATERIAL: Damage occasionally occurs during shipping. Scrapes dents and rips in the outer packaging that could indicate possible
damage should be described to the carrier at the time of delivery. If damage to the product seems apparent, the shipment should be refused.
FABRIC DYE-LOT AND LIGHTING VARIATION: Fabric dyes may carry slightly from run to run. This is a normal and unavoidable. Different lighting
types and lighting direction may cause the fabric you choose on the website to appear slightly different than the actual fabric does in full
sunlight.
RETURNS/ORDER EXCEPTIONS: Phone :817-354-9600, Fax 817-354-9612, E-mail customers@awntech.com
TO ACQUIRE A RETURN OR REPAIR AUTHORIZATION NUMBER YOU MUST GO THROUGH THE WARRANTY PROCESS: Email Photos of damaged
parts to: warranty@awntech.com or mail to:
Awntech Corporation
10950 S. Pipeline Rd., Bldg 1
Euless, TX 76040
Authorized returns should be shipped to: Returns Department:
Returns Department
Awntech Corporation
10950 S. Pipeline Rd., Bldg 1
Euless, TX 76040