AWS Storage Gateway User Guide
Recovering a Virtual Tape From An Unrecoverable Gateway
Topics
• Recovering a Virtual Tape From An Unrecoverable Gateway (p. 335)
• Troubleshooting Irrecoverable Tapes (p. 337)
Recovering a Virtual Tape From An Unrecoverable
Gateway
Although it is rare, your tape gateway might encounter an unrecoverable failure. Such a failure can occur
in your hypervisor host, the gateway itself, or the cache disks. If a failure occurs, you can recover your
tapes by following the troubleshooting instructions in this section.
Topics
• You Need to Recover a Virtual Tape from a Malfunctioning Tape Gateway (p. 335)
• You Need to Recover a Virtual Tape from a Malfunctioning Cache Disk (p. 336)
You Need to Recover a Virtual Tape from a Malfunctioning Tape
Gateway
If your tape gateway or the hypervisor host encounters an unrecoverable failure, you can recover any
data that has already been uploaded to AWS to another tape gateway.
Note that the data written to a tape might not be completely uploaded until that tape has been
successfully archived into VTS. The data on tapes recovered to another gateway in this manner may be
incomplete or empty. We recommend performing an inventory on all recovered tapes to ensure they
contain the expected content.
To recover a tape to another tape gateway
1. Identify an existing functioning tape gateway to serve as your recovery target gateway. If you don't
have a tape gateway to recover your tapes to, create a new tape gateway. For information about how
to create a gateway, see Choosing a Gateway Type (p. 75).
2. Open the AWS Storage Gateway console at https://console.amazonaws.cn/storagegateway/home.
3. In the navigation pane, choose Gateways, and then choose the tape gateway you want to recover
tapes from.
4. Choose the Details tab. A tape recovery message is displayed in the tab.
5. Choose Create recovery tapes to disable the gateway.
6. In the dialog box that appears, choose Disable gateway.
This process permanently halts normal function of your tape gateway and exposes any available
recovery points. For instructions, see Disabling Your Tape Gateway (p. 182).
7. From the tapes that the disabled gateway displays, choose the virtual tape and the recovery point
you want to recover. A virtual tape can have multiple recovery points.
8. To begin recovering any tapes you need to the target tape gateway, choose Create recovery tape.
9. In the Create recovery tape dialog box, verify the barcode of the virtual tape you want to recover.
10. For Gateway, choose the tape gateway you want to recover the virtual tape to.
11. Choose Create recovery tape.
12. Delete the failed tape gateway so you don't get charged. For instructions, see Deleting Your Gateway
by Using the AWS Storage Gateway Console and Removing Associated Resources (p. 281).
API Version 2013-06-30
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