Axis P1365 Mk II User Manual

AXISP1365MkIINetworkCamera
Troubleshooting
PoorrenderingofH.264
images
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
SeePerformanceConsiderationsonpage75.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisnotsettoDecodeonly
keyframes.
Lowertheimageresolution.
SetaCaptureModethatprioritizesframerate.Changingthecapturemodetoprioritizeframerate
mightlowerthemaximumresolutiondependingontheproductusedandcapturemodesavailable.
Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis
product.
StatusandNetworkindicatorLEDsareashingredrapidly
Hardwarefailure
ContactyourAxisreseller.
Productdoesnotstartup
ProductdoesnotstartupIftheproductdoesnotstartupkeepthenetworkcableconnectedandre-insertthepowercable
tothemidspan.
Videoandimageproblems,general
Imageunsatisfactory
CheckthevideostreamandcamerasettingsunderSetup>Video&Audio>VideoStreamand
Setup>Video&Audio>CameraSettings.
Noaudio
Incorrectsetup
Checkthesoundcardinthecomputer.Ensurethatmuteisnotselectedandthatthevolume
settingsarecorrect.
CheckthatEnableaudiosupportisselectedunderSetup>SystemOptions>Security>Audio
Support.
CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio
Settings.
Pooraudioquality
Stuttering
Reducethenumberoflistenersandviewers.Decreaseimageresolutionandcompression.
Unsynchronizedaudioand
videousingH.264
Synchronizetheproduct’sdateandtimesettingswithanNTPserver.GotoSetup>System
Options>Date&Time.
Distortedaudio
CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio
Settings.
FeedbackloopsFeedbackloopsmightappearinfull-duplexmode.Trymovingthemicrophoneorthespeaker,or
usehalf-duplexmodeinstead.
70

Axis P1365 Mk II Specifications

General

Type	IP security camera
Certification	EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN 61000-6-1, EN 61000-6-2, FCC Part 15 Subpart B Class B, FCC Part 15 Subpart B Class A, ICES-003 Class B, VCCI Class B, RCM AS/NZS CISPR 22 Class B, KCC KN32 Class B, KN35, IEC/EN/UL 60950-1
Languages support	CHI (SIMPL), CHI (TR), DEU, ENG, ESP, FRE, ITA, JPN, KOR, POR, RUS
Number of languages	11
Placement supported	-
Connectivity technology	Wired
Wide Dynamic Range (WDR)	Yes
Maximum resolution	1920 x 1080 pixels
Supported video modes	1080p
Image quality adjustment	Brightness, Colour depth, Contrast, Sharpness
Video compression formats	H.264, M-JPEG
Supported graphics resolutions	160 x 90, 1920 x 1080 (HD 1080)
Sensor type	CMOS
Optical sensor size	1/2.8 \
Power source	DC, PoE
Lens mount interface	CS mount
Focus adjustment	1.3
Focal length range	2.8 - 8 mm
White balance	Auto
Camera shutter speed	1/66500 - 2 s
Minimum illumination	0.01 lx
Sample rate	48 kHz
Audio system	2-way
Voice codecs	G.711, G.726
Audio formats supported	LC-AAC
USB port	No
Interface	RJ-45
RS-422 ports	2
Headphone outputs	1
HDMI ports quantity	0
Security algorithms	802.1x RADIUS, HTTPS, SSH, SSL/TLS
Alert notification type	E-mail
Password protection type	User
Flash memory	256 MB
Internal memory	512 MB
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.1x, IEEE 802.3, IEEE 802.3af, IEEE 802.3at, IEEE 802.3u
Ethernet interface type	Fast Ethernet
Supported network protocols	IPv4/v6, HTTP, HTTPS, SSL/TLS, QoS Layer 3 DiffServ, FTP, CIFS/SMB, SMTP, Bonjour, UPnPTM, SNMP v1/v2c/v3 (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, SFTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, SSH
Form factor	Box
Mounting type	Ceiling/wall
Product color	White
Housing material	Metal
Power consumption (max)	7.3 W
Power consumption (typical)	4.2 W
Power consumption (Power over Ethernet (PoE))	3.6 W
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 55 °C
Operating relative humidity (H-H)	10 - 85 %
Bundled software	AXIS Camera Companion, AXIS Camera Station, Video management software

Weight and Dimensions

Depth	205 mm
Width	78 mm
Height	46 mm
Weight	630 g