AXISP3715-PLVENetworkCamera
Troubleshooting
Troubleshooting
Resettofactorydefaultsettings
WARNING
Possiblyhazardousopticalradiationisemittedfromthisproduct.Itcanbeharmfultotheeyes.Don’tstareat
theoperatinglamp.
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.See.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthedevice.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.
6.Refocustheproduct.
Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebinterface.GotoMaintenance>Factorydefaultand
clickDefault.
Removereectionsinimage
Dependingonthecamerasurroundings,highintensityononeorseveralIRLEDscancausereectionsintheimage.Tomitigatethis,
reducetheIRintensityoftheLEDs.
1.GotoSettings>Image.
2.TurnonAllowillumination
3.TurnonLiveviewcontrol.
4.Minimizethesettingsmenuandclick
intheliveviewcontrolbar.
5.TurnonIRlight.AdjusttheintensityofoneIRLEDatatime.
Note
IftheIRLEDscontinuetodisturbtheimage,orifsurroundinglightaffectstheimage,attachtheweathershieldeven
ifthecameraisinstalledindoors.
Firmwareoptions
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbugxesandsecurityupdates.
50