Axis P3905-R User Manual

AXISP3905-RNetworkCamera
Troubleshooting
Troubleshooting
Howtocheckthecurrentrmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.
Howtoupgradethermware
Important
•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe
newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
•Aftertheupgradeprocesshascompleted,theproductrestartsautomatically.Ifyourestarttheproductmanuallyafter
theupgrade,wait10minutesevenifyoususpectthattheupgradehasfailed.
•WhenyouupgradetheAxisproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Always
readtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeatwww.axis.com/support
2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.
3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.
4.ClickUpgrade.
5.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.
6.GotoSetup>BasicSetuptoverifythermwareupgrade.
AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.
EmergencyRecoveryProcedure
Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductmaybecomeunresponsive.Flashing
redStatusindicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundon
theproduct’slabel.
1.InUNIX/Linux,typethefollowingfromthecommandline:
arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>
InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):
arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>
2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.
3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.
53

Axis P3905-R Specifications

General

Type	IP security camera
PTZ control	Yes
Placement supported	-
Connectivity technology	Wired
Form factor	Dome
Product color	White
Housing material	Aluminum
Maximum resolution	1920 x 1080 pixels
Supported video modes	1080p
Video formats supported	AVC, H.264, M-JPEG, MPEG4
Pan range	-30 - 30 °
Tilt angle range	15 - 90 °
Angle of rotation	175 °
Minimum illumination	0.2 lx
Sensor type	CMOS
Optical sensor size	1/2.8 \
Optical zoom	- x
Flash memory	128 MB
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Maximum memory card size	64 GB
Ethernet LAN	No
Supported network protocols	IPv4/v6, HTTP , HTTPS a , SSL/TLS a , QoS Layer 3 DiffServ , FTP , CIFS/SMB, SMTP , Bonjour , UPnP™, SNMP v1/v2c/v3(MIB - II), DNS, DynDNS, NTP , RTSP , RTP , T CP , UDP , IGMP , RT CP , ICMP , DHCP , ARP , SOCKS, SSH
Power source type	PoE
AC input frequency	50 - 60 Hz
Operating temperature (T-T)	-30 - 60 °C
Operating relative humidity (H-H)	10 - 95 %