b'Twin E-LD500 - ERROR CODES AND TROUBLESHOOTING; Error Code Reference

16 17
Unauthorised: cleaning with jet washer.
Not recommended: splashing with water.
Sugge󰘵ed: wash using a damp sponge.
Despite being reinforced, the motorized wheel is also subject to greater 󰘵resses than
a 󰘵andard bicycle wheel which can result in broken spokes. In the event of a broken
spoke, contact your DECATHLON 󰘵ore.
Check the 󰘵ructural integrity of the battery, in the event of a crash or if the battery
falls o󰘯.
We are unable to guarantee the water-tightness of your battery in the event of a fall
or crash.
For more information on use, maintenance, after-sales services or if you have any que󰄋ions, visit
DECATHLON’s support website: www.supportdecathlon.com or a DECATHLON 󰄋ore.
Error codes
Error code display on the control screen
Breakdown
code
De󰄈nition Solutions
10
Low-voltage protection Charging the battery
11
Over-voltage protection Re󰘵art the bike
12
Battery completely discharged Charging the battery
20
Current measurement error
Re󰘵art the bike
21
Temperature sensor error
23
24
Abnormal voltage outside the normal range
Charging the battery
25
Abnormal current in the motor
26
Error in programme re󰘵art
30
Walk mode error
31
Pressing the ON button for too long when
switching on
Release the ON button as soon as the sy󰘵em 󰘵arts
up
40
Motor power surge Allow it to re󰘵 by reducing the assi󰘵ance mode
41
42
Motor operation error
Re󰘵art the bike > Check the motor connections at
the rear chain󰘵ay
43
Motor short circuit
44
Motor overheating Allow it to re󰘵 by reducing the assi󰘵ance mode
45
Error corrected while using the bike
Re󰘵art the bike > Check the motor connections at
the rear chain󰘵ay
46
No motor operation despite force applied to the
torque sensor
60
Battery / motorised unit communication data
exchanges interrupted
Check the screen connector at the handlebar