Do you have a question about the Backyard Creations UMB-952210 and is the answer not in the manual?
Details the manufacturer's one-year warranty against defects in materials and workmanship.
Explains the process for submitting a warranty claim, requiring receipt and information.
The device described in the manual is a 10' Offset Umbrella, designed for providing shade and enhancing outdoor spaces. It is intended for easy operation and serves as a decorative element for patios, decks, or other outdoor areas.
The primary function of this device is to provide shade from the sun. It features an offset design, meaning the main pole is positioned to the side rather than directly in the center of the canopy, which allows for more flexible placement and unobstructed space beneath the umbrella. The umbrella is equipped with a crank handle mechanism for opening and closing the canopy, making it easy to deploy or retract as needed. It also includes an extension arm and a vertical lift mechanism that allow for adjustment of the canopy's position and height, providing versatile shade coverage. The base of the umbrella is designed to be secured and/or weighted to ensure stability, preventing it from tipping over.
Assembly: The assembly process for the umbrella is straightforward, with an estimated time of 20 minutes. It requires an open-end or adjustable wrench (not included). The assembly involves:
Stability and Anchoring: For safe operation, the umbrella base must be secured and/or weighted. The manual strongly recommends using appropriate anchors to permanently attach the base to a wooden deck or concrete patio. Alternatively, patio stones or an offset umbrella base (sold separately) can be used to weigh down the cross leg base. A critical warning states that the base must be secured with at least 200 lbs. of weight to prevent tipping, suggesting either an umbrella base or four 12x12 patio pavers (sold separately).
Operation: Operating the umbrella involves several steps to extend, open, close, and retract it:
Safety Warnings: The manual emphasizes several safety warnings:
Canopy Care: Maintaining the umbrella's canopy is simple:
Warranty and Replacement Parts: The product comes with a one-year manufacturer's warranty covering defects in materials and workmanship from the date of purchase. This warranty does not cover damage due to neglect, abuse, or weather-related damage. Replacement parts are available, and customers can contact ATLeisure, LLC customer service for assistance. The manual provides a list of common replacement parts, including the holder pole, canopy, upper cross leg, lower cross leg, and hardware kit, along with their re-order numbers.
Customer Service: For assistance with assembly, parts, or customer service, ATLeisure, LLC can be contacted via a toll-free number or email during Eastern Standard Time business hours. The manual explicitly states, "DO NOT RETURN TO STORE," directing customers to contact the manufacturer directly for support.
| Product Name | Backyard Creations UMB-952210 |
|---|---|
| Category | Patio Furniture |
| Frame Material | Aluminum |
| Canopy Material | Polyester |
| Tilt Mechanism | Yes |
| Crank Operation | Yes |
| Type | Umbrella |
| Diameter | 9 ft |
| Color Options | Beige |
| Ventilation | Vented Canopy |
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