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Service Support - M/C
Service Station Manual
b. Customer side –
• Display periodic parts replacement chart in customer interaction explaining adverse effects, if not done.
6. Preventive Maintenance effectiveness - Indicators to be monitor by WM at service station?
a. Reduction in repeat complaint.
b. Parts, components performing to intended life.
c. Reduction in brake down.
d. Increase in service volume through AMC engagement.
Preventive maintenance (PM) is scheduled maintenance activity aimed at the prevention of brake
downs & failures. The primary goal of PM is to upkeep health of product through out it's life.
Importance of PM schedule Execution
PM Activity Benefits
Engine oil replacement / top up.
Engine oil filter replacement
Oil strainer cleaning.
Better lubrication of engine components.
Smooth functioning of engine parts.
Spark plug cleaning.
Air filter element replacement
Better drive ability.
consistency in mileage.
Petroleum jelly application on battery terminals.
Battery terminals connection tightening.
Battery charge / condition checking by battery tester.
Charging of battery on BAL recommended battery charger.
Easy & smooth functioning of DC system.
Clutch free play setting
Accelerator free play setting
Smooth gear shifting, effective braking
Drive chain lubrication on vehicle
Drive chain overhaul
Drive chain slackness checking & adjustment
No chain noise issues.
Optimum performance of drive chain.
Wiring harness checking
Ignition switch contacts checking & cleaning
LH & RH Control Switch contacts cleaning
Smooth functioning of electrical controls.
General lubrication / greasing. No noise / wear & tear of parts.
Fasteners tightening by torque wrench. No vibration related issues.
PREVENTIVE MAINTENANCE CHART
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