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Balboa Water Group BP500 - User Manual

Balboa Water Group BP500
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Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417, 834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.
42211 C
Balboa's BP Troubleshooting & Service Manual
6
0
Hz
SPA CONTROL SYSTEMS PANELS
BP500
BP2000G1
TP900, TP800,
TP600, TP400
THIS MANUAL COVERS THE FOLLOWING:

Table of Contents

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Summary

Introduction and Safety Advisories

Intellectual Property Advisement

Details Balboa Water Group's proprietary intellectual property rights and user restrictions.

End User Warning

Warns against attempts by non-qualified users to service or repair Balboa products.

GFCI Requirements

Explains the code requirement for GFCI installation in spa power supply.

Electrical Shock Hazard Warnings

Highlights critical safety warnings regarding electrical work and potential hazards.

Codes and Compliance Information

Specifies adherence to electrical wiring methods and materials per national codes.

Technician Requirements and Guidelines

Qualified Technician Required for Service

Emphasizes that only qualified technicians should perform service and installation.

Basic Installation and Configuration Guidelines

Provides fundamental guidelines for spa control system installation.

CSA Compliance and Safety Considerations

Outlines CSA compliance requirements and safety cautions.

Service Tools and Parts Checklist

Required Service Tools

Lists essential tools needed for servicing spa control systems.

Recommended Parts for Service Calls

Suggests common parts to keep on hand for service appointments.

TP Panel Overview and User Guides

TP900 and TP800 Series Panel Guides

Details the overview and user guides for TP900 and TP800 series panels.

TP600 and TP400 Series Panel Guides

Details the overview and user guides for TP600 and TP400 series panels.

Product Identification and Wiring Diagrams

System Product Identification Labels

Explains where to find identification labels and wiring diagrams on the system.

TP Panel Connector Type

Identifies the connector type used for all TP panels.

Heater Element Specification Location

Indicates where heater element specifications are shown.

General Electrical Troubleshooting and Safety

High Voltage Danger and Technician Requirements

Warns of high voltage dangers and emphasizes technician expertise.

Electrical Safety Precautions and Tips

Provides essential safety precautions and tips for working with electrical systems.

GFCI Troubleshooting Procedures

Troubleshooting GFCI Wiring Issues

Guides on troubleshooting GFCI tripping problems attributed to incorrect wiring.

Heater Disconnection for GFCI Testing

Details how to disconnect the heater for GFCI testing procedures.

120 Volt Residential Wiring Schematic

240 Volt Residential Wiring Schematic

Voltage Checks and Wiring Precautions

Voltage Verification and Acceptable Ranges

Explains acceptable voltage ranges and verification methods.

Peak Load Voltage and System Checks

Covers checking voltages under peak load conditions and system issues.

Wiring Checks and Precautions

Details precautions for checking wiring and system box wire gauge.

Testing System Power Input and Amperage

Low Voltage and Brown Out Considerations

Discusses issues related to low voltage and brown outs affecting system operation.

Checking System Power Input Fuse

Provides steps for checking the system's power input fuse for damage.

Determining Cause of Blown Power Input Fuse

Outlines a sequence of tests to identify the cause of a blown power input fuse.

Testing Amperage Draw

Explains how to test amperage draw of components like pumps and blowers.

Heater Testing Procedures

Troubleshooting Heater Resistance

Details the procedure for testing heater resistance with power off.

Troubleshooting Heater Post Resistance

Explains how to test resistance between heater posts and housing/ground.

Testing Heater Voltage

Provides methods for testing heater voltage, emphasizing safety.

Safer Heater Voltage Testing Method

Describes a safer technique for testing heater voltages using insulated clamps.

Testing Heater Amperage

Explains how to test heater amperage draw using a clamp meter.

Fuse Testing and Pump Speed Voltage

Testing Fuse Continuity

Details the preferred method for checking fuse continuity.

Testing Pump Fuses with Voltage (BP2000 G1)

Guides on testing pump fuses for damage while power is on.

Testing Pump Fuses with Voltage (BP500)

Explains how to test pump fuses on the BP500 model.

Testing Pump Speed Voltages

Describes how to test voltages at the pump connector for low and high speeds.

Component Failure Testing: Setups and Test Mode

Test Mode Access and Software Setups

Details accessing Test Mode and changing software setup configurations.

Other Test Mode Features Overview

Covers A/B Temps, Fault Log, Demo Mode, Time Outs, Temp Limit, and Config Settings.

Setup Changes via DIP Switch

BP500 Setup Changes with DIP Switch 1

Provides instructions for changing BP500 setups using DIP Switch 1.

BP2500 Setup Changes with DIP Switch 1

Guides on changing BP2500 setups using DIP Switch 1.

Sensor Set Testing and Diagnostics

Sensor Inspection and Initial Diagnosis

Covers initial steps for testing sensor set functionality and connections.

Sensor Swapping and Board;Sensor Diagnosis

Details sensor swapping to diagnose circuit board or sensor issues.

Testing for Faulty Sensors and Pins

Explains testing for faulty sensors and cleaning sensor pins.

System Circuit Board Removal and Installation

Circuit Board Removal Precautions and Procedure

Details safety precautions and steps for removing a system circuit board.

System Circuit Board Installation and Compatibility

Covers installing a new circuit board and compatibility on dual board systems.

Heater Assembly Removal and Replacement

Heater Removal Preparation Steps

Outlines preparation steps before removing the heater assembly.

Heater Assembly Removal Procedure

Details the step-by-step procedure for removing the heater assembly.

TP800;TP900 Panel Operations and Navigation

Main Screen Overview and Spa Status

Describes the main screen, spa status display, and navigation controls.

Panel Navigation and Key Functions

Explains how to navigate the panel using buttons and identifies key icons.

Priming Mode Start-up Sequence

Spa Preparation and Filling

Guides on preparing the spa and filling it correctly before start-up.

Priming Mode Operation and Pump Priming

Details the priming mode process, pump activation, and troubleshooting.

Exiting Priming Mode

Explains how to manually exit priming mode and what to expect.

TP800;TP900 Spa Behavior and Modes

Setting Time-of-Day Importance

Highlights the importance of setting time-of-day for filtration and background features.

Pump Operation and Circulation Modes

Describes how pumps operate and explains different circulation pump modes.

Filtration, Ozone, and Freeze Protection

Covers filtration cycles, ozone operation, and freeze protection features.

TP800;TP900 Filtration Adjustment

Cleanup Cycle Configuration

Explains how to configure the optional cleanup cycle duration.

Main and Optional Filter Cycle Settings

Details how to set main and optional filter cycles, including overlap.

Purge Cycles and Hold Mode

Covers purge cycles for sanitary conditions and Hold Mode for service.

TP800;TP900 Panel Lock and Unlock Functions

Restricting Panel Operation (Locking)

Describes how to restrict panel use to prevent unwanted adjustments.

Unlocking the Panel Procedure

Provides the sequence for unlocking the panel and settings.

TP800;TP900 Sensor and System Messages

System Information Menu Details

Explains items within the System Information menu like SSID, Model, and Setup.

Heater Related Messages Overview

Lists and explains common heater-related messages like flow issues.

Flow-Related Checks and Notes

Provides checks for low water flow and related system behaviors.

TP800;TP900 System Messages and Errors

Message Display Conventions

Explains how messages and alerts appear on the panel.

Specific Message Categories

Details various message types including temperature, sensor, and comms errors.

System Status and Configuration Errors

Covers errors related to memory, clock, configuration, and pump status.

GFCI Functionality and Testing

Ground Fault Circuit Interrupter (GFCI) Overview

Defines GFCI as a safety device and its requirement for spas.

GFCI Installation Verification

Explains how to verify proper GFCI installation and function.

Forcing the GFCI Trip Test Procedure

Details how to manually initiate the GFCI trip test for verification.

TP400;TP600 Utilities Menu Options

Utilities Menu Overview

Lists the functions available within the Utilities menu.

Preferences, Display, and Reminder Settings

Covers setting preferences, temperature/time display, and reminders.

Cleanup, Dolphin, Color, and Language Settings

Explains settings for cleanup cycles, Dolphin remote, background color, and language.

TP400;TP600 Panel Navigation and Utilities

Standard Panel Navigation

Describes navigation through the standard panel menus.

Accessing Utilities and Fault Log Menus

Explains how to access the Utilities and Fault Log menus from the main screen.

TP400;TP600 Preparation and Priming Sequence

Spa Preparation and Filling

Guides on spa preparation and filling before system start-up.

Priming Mode Operation and Pump Activation

Details the priming mode process and how to prime pumps.

Exiting Priming Mode

Explains how to exit priming mode and the system's automatic termination.

TP400;TP600 Message Codes and System Information

Message Codes Reference

Lists and references message codes appearing on the panels.

System Information Sub-Menu Items

Details items within the System Information menu like SSID, Model, and Setup.

GFCI Test Feature Information

Explains the GFCI Test feature and its availability.

TP400;TP600 System Messages: Sensor, Freeze, and Heater

Sensor and Freezing Condition Messages

Covers messages related to sensor sync issues and freezing conditions.

Heater and Safety Trip Messages

Details messages related to heater operation and safety trips.

TP800;TP900 System Messages and Errors

Sensor Balance and Communication Errors

Covers messages for sensor balance, sync issues, and communication loss.

Memory and Configuration Errors

Lists errors related to memory failure, clock issues, and configuration problems.

Pump and GFCI Error Codes

Details error codes for stuck pumps and GFCI test failures.

TP400;TP600 Utilities Fault Log Menu

Fault Log Overview and Function

Explains how the fault log stores and displays events.

Fault Log Message Codes and Display

Details the structure and content of fault log entries.

TP400;TP600 GFCI Test Feature

GFCI Test Availability and Purpose

Explains the GFCI test feature, its availability, and purpose.

Forcing the GFCI Trip Test Procedure

Provides instructions on how to manually initiate the GFCI trip test.

TP400;TP600 Panel Operation Modes

Simplified vs. Standard Panel Operations

Compares simplified and standard panel menus and their features.

Changing Menus via Configurations

Explains how to change between simplified and standard menus.

Simplified Main Menu Navigation

Main Menu Navigation Overview

Describes navigating the simplified main menu structure.

Power-up Screens and Main Screen Layout

Explains the power-up sequence and the main screen layout.

Optional Balboa Dolphin Remote

Dolphin Remote Functionality

Describes the capabilities of the Dolphin remote for spa control.

How the Dolphin Remote Works

Explains the communication process between the Dolphin remote and the system.

Dolphin Remote Configuration and Manuals

Assigning a New Address to the Dolphin

Guides on resetting and assigning a new address to the Dolphin remote.

Dolphin Manual and Remote Information

Provides references for Dolphin manuals and remote details.

Spa Plumbing and Installation Guidelines

Glossary of Spa Terms

Circulation Pump and Cleanup Cycle Definitions

Defines circulation pump operation and cleanup cycle purpose.

Filtration, Freeze Protection, and GFCI Definitions

Explains filtration cycles, freeze protection, and GFCI device.

Programming and Priming Mode Definitions

Defines programming, priming mode, and preferences.

Balboa Water Group BP500 Specifications

General IconGeneral
BrandBalboa Water Group
ModelBP500
CategoryControl Systems
LanguageEnglish

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