20
After Sales Support
44 800 496 9698
customercare@balcolifestyle.com
Model Number HE180433
FAQs
Question Solution
Mycamerawillnottakeaphoto • NoSDcardinstalled–installSDcard
• Nomemoryavailable.CheckyourSDcardis
installed&thereisavailablememory
Themessage“Unsupportedlesystem,
doyouwanttoformat”appearsonthe
screenwhenaMicroSDCardisinserted
• RemovetheSDcard&saveallfootageto
anotherstoragedevice.ThenformatyourSD
cardandtryagain
Camerafootageisblurryorunclear • Checkifthereisanydirtorngerprintsonthe
cameralens.Useaclean,dry,lintfreeclothto
clearthecameralens
Skyorwaterappearsblackinphotos • Highcontrastscenesmayinuencethe
automaticexposurefeatureofthecamera.
Adjustthe‘whitebalance’&‘exposure’settings
undertherecordingsettings