7. WARRANTY
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BATEC MOBILITY guarantees all the rigid and structural components for a period of
two (2) years from the day of delivery, from material and labour defects for the
original registered owner.
BATEC MOBILITY guarantees the BATTERY for a period of one (1) year from the
day of delivery, from material and labour defects for the original registered owner. The
BATTERY is deemed a consumable.
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• Consumables (except the BATTERY, which has a 1 year warranty) are
excluded from the warranty, except in the case of early wearing of said
parts caused by an original manufacture fault. These elements include
the tyres, tube, grips, brake wires, shifter and anchor, stand frame
wheels and similar parts.
• In the event that a warranty issue arises, BATEC MOBILITY
recommends contacting your BATEC MOBILITY authorised distributor
for them to provide you with the available solutions to your problem.
• BATEC MOBILITY shall not be liable in the event that there is a fault in
a product as a result of inadequate storage or misuse. If in the opinion
of BATEC MOBILITY, some component has been installed incorrectly,
used incorrectly or stored incorrectly, the warranty shall not apply.
Below we provide some examples:
o The product or part has not undergone maintanence as
stipulated in the manufacturer's recommendations, as
shown in the user instructions and in the maintenance
instructions.
o Accessories not specified as original have been used.
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