21
General troubleshooting
Problem Possible causes Possible solutions
The tumble dryer will not
start.
o Power cut.
o The power plug
is not plugged
in correctly.
o The maximum
load size has
been exceeded.
o The
temperature
fuse is cut.
o Wait for power to be
restored.
o Check the power socket to
ensure plug is securely
plugged in.
o Check the program table to
ensure the maximum load
size has not been exceeded
for the chosen cycle.
o Call the Service Department.
The appliance is giving off a
lot of heat or the external
temperature is high.
o The lint filter is
dirty.
o The vent duct
is dirty.
o Clean the lint filter after
every use.
o Check the vent duct is not
dirty, restricted or blocked.
The clothes are drying too
much / not enough
o Too many
items have
been loaded
into the drum.
o The clothes
have been left
in the drum too
long after a
cycle is
complete.
o The clothes
weren’t sorted
properly prior
to drying.
o The heat
selected is too
high or low.
o Ensure the clothes do not
exceed the maximum load
size for the programme
selected.
o Remove the clothes from the
drum as soon as a drying
programme is complete.
o See the “Preparing the
Drying Cycle” section of
these instructions.
o Observe the maintenance
label on clothes prior to
drying to ensure the correct
drying method and
temperature is used.
Clothes are shrinking. o The clothes are
being dried too
much.
o The
temperature
selected is too
high.
o Poor quality
materials.
o Observe the maintenance
label on clothes prior to
drying to ensure the correct
drying method and
temperature is used.
o Remove the clothes from the
dryer while they are still
damp and then hang up until
fully dry.
Hairballs have appeared on
clothes.
o It is normal for
synthetic fibres
and permanent
press fibres to
cause hairballs
when washed
and dried. This
is due to
friction in the
drum.
o Use a fabric softener to
lubricate the fibres. Use an
appropriate fabric spray on
the cuffs and neckline when
ironing the clothes to protect
them.
o Turn the items inside out
before washing or drying to
reduce the friction.