This document serves as a quick start guide for a new Baxi boiler, providing essential information on its operation, energy-saving tips, warranty details, maintenance, and troubleshooting.
Function Description:
The Baxi boiler is a central heating appliance designed to provide both central heating and hot water for domestic use. It is manufactured in the UK and aims to deliver reliable heating solutions. Baxi is committed to sustainability, pledging to be carbon neutral in its operations by 2030 and ensuring all products from 2025 will work with low carbon energy, leading the phase-out of carbon-intensive heating.
Important Technical Specifications:
While specific technical specifications like power output or dimensions are not detailed in this quick start guide, the boiler features a control panel with dials for central heating and hot water temperature, as well as buttons for 'Back (previous menu)', 'Manual reset', 'Menu', and 'Confirms selection'. The display shows system water pressure, and indicators for burner operation, hot water on, central heating on, and an error menu. The warranty can extend up to 10 years, depending on the model and adherence to specific conditions.
Usage Features:
- Control Panel: The boiler is operated via a user-friendly control panel.
- Central Heating Temperature Dial (1): Adjusts the desired temperature for central heating.
- Hot Water Temperature Dial (2): Adjusts the desired temperature for domestic hot water.
- Back (previous menu) (3): Navigates back through menu options.
- Manual Reset (4): Used to reset the boiler, often after an error.
- Menu (5): Accesses the boiler's menu for advanced settings.
- Confirms Selection (6): Confirms a chosen option in the menu.
- Display Indicators:
- Flame icon: Indicates the burner is on.
- Bar icon: Displays the system water pressure.
- Shower icon (SSS): Indicates hot water is on.
- Radiator icon: Indicates central heating is on.
- Crossed-out circle icon: Denotes the error menu, where errors can be read out.
- Energy and Money Saving Tips:
- Thermostat Setting: Set room thermostat between 18 and 21 degrees Celsius; lowering it by just one degree can save energy.
- Zone Heating: Only heat rooms in use; turn down thermostatic radiator valves in unused rooms.
- Hot Water Cylinder Temperature: If applicable, turn down the hot water storage cylinder temperature to 60°C/140°F to prevent harmful bacteria growth, but not lower.
- Cylinder Insulation: Ensure the hot water cylinder is well insulated with a tank jacket.
- Radiator Obstruction: Avoid covering radiators with clothes or placing furniture in front of them, as this reduces efficiency.
- Window Insulation: Use thermal or closed curtains at dusk to prevent heat loss through windows.
- Magnetic Filter: Installing a magnetic filter helps prevent magnetic debris from entering the boiler, improving efficiency and reducing maintenance.
Maintenance Features:
- Warranty: To benefit from the full warranty (up to 10 years), the boiler must be registered within 30 days of installation, the Benchmark checklist completed by the installer, and the boiler and filter serviced annually by a Gas Safe engineer within 60 days of the installation anniversary. The system must also be cleaned of sludge, fitted with a magnetic filter, and treated with system water treatment before boiler installation. Failure to meet these conditions, including annual servicing, will invalidate the warranty or revert it to a standard two-year warranty.
- Annual Service: An annual service is crucial for maintaining efficiency, ensuring safety, and validating the warranty. It helps the boiler work more efficiently, keeps heating bills down, and reduces the risk of breakdowns.
- System Cleanliness: The heating system should be cleaned and treated with chemicals, and a magnetic filter fitted, especially when replacing an old boiler or installing a new system.
- Power Flushing: A cleaning process to remove sludge, rust, and debris from pipes and radiators.
- Inhibitor: A chemical treatment applied after cleaning to protect against corrosion.
- Magnetic Filter: Collects magnetic debris from the system water before it enters the boiler.
- Limescale Prevention: In hard water areas, a scale prevention device on the mains water prevents limescale build-up in the heat exchanger.
- Troubleshooting: The guide provides solutions for common issues:
- No Domestic Hot Water/Cold Radiators/Boiler Not Working: Check fuses, switches, electricity supply, credit on prepayment meter, thermostat settings, radiator valve positions, and power supply.
- Low Water Pressure: Repressurise the system (video guide available).
- Error Codes: Refer to the boiler user guide or installation manual for specific error codes.
- Frozen Condensate Pipe (E.04.10): A common issue in cold weather, with a video guide for thawing.
- Boiler Needs Repressurising (A.02.06 or H.02.07): A simple task with a video guide.
- Gas Leaks: If gas is smelled, immediately open doors and windows, turn off gas at the meter (unless in a cellar/basement), do not use electric switches or naked flames, and contact a Gas Safe registered engineer and the National Gas Emergency Service (0800 111 999).
- Contact Information: Baxi customer support can be reached at 0344 871 1525 (Monday-Friday 8am-6pm, Weekends/Bank Holidays 8:30am-2pm, 365 days a year) or via email at info@baxi.co.uk. Online repair booking is also available. The installer's contact details should be added to the guide for service arrangements.
The document emphasizes the importance of proper installation, regular maintenance, and adherence to warranty terms to ensure the longevity and efficient operation of the Baxi boiler. It also highlights Baxi's commitment to quality and customer service, including the use of the Benchmark checklist for installation and servicing records.
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