Support
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Customer training
Baxi offers a one day Baxi Ecogen training course
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application, installation and commissioning. This
course is recognised by the BRE as providing the
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standard plumbing and electrical requirements.
Baxi also offers a Baxi Ecogen appreciation course.
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further details.
Design service
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developers, architects, local authorities and housing
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We’ll do all the calculations for you, no matter how
complex they may be. We’ll provide full details of
all the options available and we’ll work with you to
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With a dedicated team of experts working on
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calculations, you are assured of layouts, which
comply fully with legislative requirements.
All designs are fully indemnified and custom made
to suit each individual development. Our project
database contains more than 40,000 house type
designs and has already been tried and tested by
some of the largest housing developers in the UK.
Warranty
The Baxi Ecogen has a two year parts and
labour warranty.
The warranty is subject to:
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completed the Baxi Ecogen training course
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document, which must be left on site for the
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lifting equipment during an engineer visit,
additional provision should be made by the
householder to protect work surfaces, kitchen
units and appliances
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a magnetic cleaning device is required on all
applications
Full terms and conditions apply, contact heateam
for details.
Set up and check
heateam offers a set up and check service following
installation of the product and filling of the heating
circuit by the installer. The service includes
handover to the householder to ensure correct
operation and optimum efficiency. This service is
chargeable and can be arranged, via the telephone,
directly with heateam0EILHU?=HH
heateam can normally set up and check within 7
days of the request.