12. Lifetime Guarantee
Be Better
™
blood pressure monitors have a lifetime warranty to be free of
manufacturing defects for the life of the original owner. This warranty does not
include the inflation system including the cuff and inflation bladder. The cuff is
warranted for two years. The warranty does not cover damage from misuse or
tampering.
If you have questions regarding the operation of your monitor call the
Blood Pressure Hotline: 1-866-536-2289
Should repair be necessary, return the unit with all component pieces. Enclose
proof of purchase and $5.00 for return shipping and insurance. Ship the unit
prepaid and insured (at owners option) to:
Thermor Ltd.
Repair Department
16975 Leslie Street
Newmarket, ON L3Y 9A1
thermor@thermor-ins.com
Please include your name, return address, phone number, and email address.
Thermor will repair or replace (at Thermor’s option) free of charge any parts
necessary to correct the defect in material or workmanship.
Please allow 10 days for repair and return shipping.
Pulse rate is too low
or too high.
Did you talk or move
your arm during
measurement?
Did you take
measurement right after
exercise?
Do not move and keep
silent during the
measurement.
Take measurement again
after resting for more
than 5 minutes.
The batteries run
down soon.
Faulty batteries are used. Use alkaline batteries of
known manufacturers.
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