Flexible payment options
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Understand your bill
Here’s how your billing period works:
As with many telecommunication providers, ExpressVu bills one
month in advance, on a monthly basis. When you activate your
ExpressVu service, you will receive:
Your first statement which will arrive about 20-25 days after your
account is activated and will be for a two-month period in advance.
If your account is activated on October 12, for example, your statement
will have a billing date of October 27 and cover the period from
October 12 to December 11.
Your first statement will include any ExpressVu services including
programming, equipment and Pay-Per-View charges.
All other statements will have the same monthly billing date
(November 27, December 27 and so on) and will be for a one-month
period in advance.
Pro-rated charges.
Pro-ration is a way to break a service charge, usually billed at a monthly
rate, into smaller parts.
For example, if you start using a service for only part of your billing
cycle month (i.e. one week or a few days), that portion of your billing
cycle will be added to your next bill.
Your account number.
If you ARE a One Bill
†
customer who has more than one Bell
service combined onto a single bill, please use your 14-digit
customer ID number when making a payment online or
via telephone banking, or your 9-digit One Bill
account number when paying by a cheque or
through a bank.
If you ARE NOT a One Bill customer,
please use your 16-digit ExpressVu
account number (starts with 8455)
when making a payment.
Choose from 4 convenient ways to pay your bill.
1. Pre-authorized payment plan
Have your payment automatically withdrawn from your bank account
and never worry about missing a payment again.
2. Monthly credit card
Call 1 888 SKY-DISH or 310-BELL to have your account automatically
billed to your credit card each month.
3. Through your financial institution
Pay in person or through an ATM (with the coupon at the bottom
of your bill), or register to use your bank’s Internet or telephone
banking.
4. By cheque or money order
Mail in your payment to the return address on your bill with your
coupon and write your account number on the front of your cheque
or money order.
Running late? Simply call in a one-time credit card payment or pay at
the Western Union office nearest you.
GEM
Policies and administration fees*.
• Under the terms of your Bell ExpressVu contract, payment of
your account must be made by the due date on your account
statement. Late payments are not permitted.
• If your account remains unpaid for 60 days, you will be charged
an administrative fee, currently $25.00, to compensate Bell
ExpressVu for the cost of administering the collection of your
overdue account.
• If you fail to honour the terms of your contract by failing to pay
your account by its due date, interest will be applied to the out-
standing balance in accordance with the terms of your contract.
• If your account remains outstanding, your service may be
deactivated and a deactivation fee of $50.00 may be charged to
your account.
• An early termination fee may be charged if you cancel your
programming or return your rental equipment before your
contract ends.
• Please see your ExpressVu contract or go online at
www.bell.ca/SatelliteAgreements, to review the complete
terms of your residential customer service agreement.
Want the convenience of having
all your Bell services on one bill?
Become a One Bill customer.
Simply register at
www.bell.ca/OneBill.
GEM
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* One Bill administration fees are different from ExpressVu administration fees.
†
Not available in all provinces and territories.
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