19
Troubleshooting
Problem
Possible causes
What to do
The cooktop cannot
Be turned on.
No power. Make sure the cooktop is connected to
the power supply and that it is
switched on.
Check whether there is a power
outage in your home or area. If you’ve
checked everything and the problem
persists, contact the Technika service
department.
The touch controls are
unresponsive.
The controls are locked. Unlock the controls. See section
‘Locking the controls’ for
instructions.
The touch controls are
difficult to operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’. Do not slide any cookware
on the hob.
See ‘Care and cleaning’.
Technical Specification
Ceramic Hob HNTB64CE
Cooking Zones 4 Zones
Supply Voltage 220-240V~ 50 Hz or 60Hz
Installed Electric Power 6000W
Product Size D×W×H(mm) 590×520×50
Building-in Dimensions A×B (mm) 560×490
Weight and Dimensions are approximate. Because we continually strive to improve our products
we may change specifications and designs without prior notice.
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