TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Abnormal heating Replace the removable inner pot.
See page 17 for replacement parts
contact details.
Adjust the removable inner pot and t
it correctly into the cooker, with the
bottom of the pot rmly seated on the
heating plate.
The bottom of the removable inner pot
has become deformed.
There is a poor connection between the
removable inner pot and the heating
plate.
Rice is half cooked or too
hard
Add water accordingly.
After the cooking cycle completes,
leave the lid on for 5 more minutes.
Too little water.
Rice is too soft
E1
Reduce water accordingly.Too much water.
Send to an authorized Tevo Repair
Centre. See pg 17 for contact details.
The sensor’s circuit is broken.
E2 Send to an authorized Tevo Repair
Centre. See pg 17 for contact details.
The sensor’s circuit has electrically
shorted.
E3 Add more water into the removable
inner pot for cooking.
The temperature inside the appliance
is too high.
E4 Send to an authorized Tevo Repair
Centre. See pg 17 for contact details.
Pressure cannot build up or the
pressure switch can no longer turn
off.
Lid opened too soon.
16
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