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BenQ C260 Mobile Phone
When you encounter problems while using your mobile phone, please refer to the
following table to solve the problem. If problem persists, please contact your dealer
immediately for service.
Problems Possible cause How to solve the problem
Poor signal
reception
You are using your mobile
phone in a location (e.g. in
the basement or building)
where signal is weak.
Move to a location where signal
can be better received.
You are using your mobile
phone in a peak-demand
time (e.g. the rush hour).
Make your call later.
You are too far from the
base station of your network
service provider.
Move closer to a base station.
Echo or noise
Due to the quality of the
network trunk of your
network service provider.
Poor local telephone line
quality.
Hang up the phone and then dial
again. You may be switched to a
better-quality network trunk or
line.
The standby time
becomes short
The standby time can depend
on the system settings of
your network service
provider.
If you are in a location where the
signal is weak, turn off your
phone temporarily.
The battery may be at the
end of its service life.
Use a new battery.
If the phone can not get
connected to a network, it
will continue searching for
the signal from the base
station, which consumes
battery capacity.
Change your location or turn off
your phone temporarily.
Unable to power
on
The battery is drained. Recharge the battery.
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