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3.2.12. VISUAL INSPECTION CRITERIA

1. PACKING

2. ACCESSORIES

3. APPEARANCE

4. AC POWER AND SIGNAL CABLE

5. INTERIOR OF THE PRODUCT

No Description Class

1 Packing

1.1 Wrong packing material Major

1.2 Carton damaged(over 6cm dia).wet, badly taped or stapled, product will not arrive

in good condition at customer

Minor

1.3 Carton damaged(3cm to 6cm dia), badly taped or stapled , product will arrive in

good condition at customer

Minor

1.4 Wrong marking of trade mark Major

1.5 Wrong marking of model number Major

1.6 Wrong serial # marking on carton Major

1.7 Product wrongly placed in box ( upside down ) Major

1.8 Broken polyfoam or PU foam Major

1.9 Broken packing bag Major

1.10 Wrong size or poor printing for artwork/character Major

1.11 Bar-code wrong, missing, or damaged Major

1.12 Label on box missing or damaged Major

1.13 Strange object in the box Major

1.14 Unit not corresponding to model stated on external label Major

1.15 Superficial breaking 5 ~ 10 cm dia Minor

2 Accessories

2.1 Missing accessory parts Major

2.2 Wrong Accessory parts Major

3 Appearance of product

3.1 Incorrect color of cabinet Major

3.2 Incorrect color of tilt/swivel base Major

3.3 Wrong logo or name plate Major

3.4 Poor print of logo or name plate Major

3.5 Label on product Wrong or missing Major

3.6 Scratched or dirty but legible spec. label Minor

3.7 GAP between LCD and front bezel is over 2.0 mm Major

3.8 Dot/area discolor over 1mm dia. in front or over 2mm dia. in other areas Major

3.9

Cabinet warped, sagged or bulging ＞0.5% of surface length

Major

3.10

Cabinet warped, sagged or bulging noticeable but ＜0.5% of surface length

Minor

3.11 Sharp stud or edge, which can cause damage not safe Major

3.12 Finishing of piece parts will not arrived in good condition at the customer Major

3.13

Cabinet step ( between housing and bezel ) ＞1.0mm , < 1.5mm

Minor

3.14

Cabinet step ( between housing and bezel ) ＞1.5mm

Major

3.15 Wiring or fixing cord comes out of cabinet or jammed Major

3.16 Auxiliary material used during production not removed Major

3.17 Cabinet parts come loose during normal handling, not safe Critical

3.18 Cabinet parts come loose during normal handling, but safe Major

3.19 Tilt/swivel too flexible/not working Major

3.20 Tilt/swivel stiff Minor

3.21 Dirty front bezel and housing can’t remove Major

Brand	BenQ
Model	XL2411T
Category	Monitor
Language	English

BenQ XL2411T Product Service Manual

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