BENSON OLYMPIC WH - Warranty

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c)

That

it is

suitable

for the

gas

supply

and

pressure

d)

That

it is

suitable

for

the

electrical

supply

If

any

of

these

points

are

not

satisfied

then

contact

should

be

111ade

with

the

Sales Office at

Benson

Environmental

Ltd as

soon

as possible

by

telephoning

01547-528534. In the case

of

claims

for

damage,

this

must

be

reported

in

writing

within

24

hours

of delivery, in

order

to

comply

with

insurance

criteria.

1.5 Warranty

The

heater

is

supplied

with

a 2

year

warranty

made

up

as follO\",s; first

year

covering

parts

and

labour,

and

second

year

covering

parts

only. In

addition

to this there is also a 10

year

time related

warranty

on

the

combustion

chamber/heat

exchanger. The

warranty

commences

from the

date

of

dispatch

from Benson

Environmental

Ltd,

and

is subject to the

terms

detailed

within

the Benson

Environmental

Ltd 'conditions of business'.

Note (i)

The

warranty

may

be

invalidated

if -

a)

The

warranty

registration/

commissioning

card

has

not

been

completed

and

returned

to

Benson

Environmental

Ltd

b) The installation is

not

in

accordance '",ith the

general

requirements

of this

manual

c)

The

flue

arrangement

and

air

supply

for

the

heater

are

not

in

accordance

with

the

manufacturers

recommendations,

codes

of practice,

or

similar

standards

d)

Air

flow

through

the

heater

is

not

in

accordance

with

the

manufacturers

technical specifications

e)

Internal wiring

on

the heater has

been

tampered with

or

unauthorised

service/repairs

undertaken

f)

The

main

electrical

supply

input

to the

heater

has

been

interrupted

during

the

heating

mode

g) The

heater

has

been

subject to

and

affected

by

the ingress of

water

in

any

form

h) The

heater

is not

operated

at the rating(s) laid

down

in the

manufacturers

technical specifications

i)

The

heater

has

not

been

operated

or

used

within

the

normal

scope

of

its

intended

application

j)

The

manufacturer's

recommended

minimum

service

requirements

have

not

been

complied

with

Note (ii)

All

warranty

claims

must

contain

the

following

information

to

enable

processing

to

take

place; (1)

heater

model

(2)

heater

serial

number

(3)

order

reference/

date

of

order,

together

with

full

installation

details

(name

and

address)

(4)

details

or

symptoms

of

fault

(5)

installers

name

and

address.

Faulty

parts

must

be

returned

to

the

Knighton

Spares

Department,

the

address

of

which

is

provided

on

the

back

cover

of

this

manual

and

section

10.S.

Any

such

parts

will

undergo

inspection

to

verify

the

claim.

Replacement

parts

supplied

prior

to this

may

be

charged,

and

a

credit

supplied

upon

subsequent

validation

of

the

warranty

claim.

Consumable

items

are

specifically

not

included

within

the

scope

of the

warranty

.

Note

(iii)

Notification

is

required

immediately

a fault is

suspected.

The

manufacturer

will

not

accept

responsibility for

any

additional

damage

that

has

been

caused,

expense

incurred,

or

consequential

loss

resulting

from

any

failure

of

the heater(s).

6

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