Berner BI4EGV32 - Possible faults

Page 19 of 44 17.07.2014
Ver. 3.3 © Berner Kochsysteme 2015
Possible faults
Fault
Possible cause
Troubleshooting by User-
or Service staff
No heating up operation
indication lamp is OFF
No current supply
Control, if the unit is connected to the power supply
(Power cable connected?), Main switch is in Off
Position, check fuses.
Performance –knob in OFF-
position
Turn controller switch is in ON Position (1-9)
Main switch is in OFF Position Turn main switch is in ON Position
Cook ware to small
(Pan bottom under ∅12cm)
Use suitable cook ware
Cook ware is not in the CENTER
of the cooking zone
(pan can`t be detected)
Move the cook ware in the CENTER
of the cooking zone
Not suitable cook ware
Use induction suitable cook ware *1
Induction unit faulty
Contact your dealer for the repair service.
Disconnect the unit from the power supply.
Insufficient heating
Operation indication lamp
is ON
Used cook ware is not ideal
Use induction suitable cook ware. Compare the
results with `your` cook ware.
Air cooling system is blocked Take sure, the air supply and –outlet is not blocked.
Air filter is clogged.
Clean air filter or exchange the air filter.
Ambient temperature too high
(cooling system can’t keep hob
at its normal operating
temperature) *2
Take sure, no hot air can be sucked. Reduce the
Ambient temperature. The temperature may not
exceed 40°C / 110 °F.
One phase is missing
Control the fuses and the main supply
Induction unit faulty
Contact your dealer for the repair service.
Disconnect the unit from the power supply.
No reaction by changing the
value with the controller-knob
Performance controller faulty
Heating up turn on and off within
minutes. The cooler works.
Cooling system is blocked Take sure, the air supply and –outlet is not blocked.
Cooler dirty
Clean cooler
Heating up turn on and off within
minutes. The cooler doesn’t
works.
Cooler Monitoring faulty
Contact your dealer for the repair service.
Disconnect the unit from the power supply.
Heating up turn on and off within
minutes. (after longer working
time)
Coil overheated
Cooking zone to hot.
Switch OFF the unit. Remove the cook ware from
the cooking zone, and wait until the cools down.
Empty pan
Overheated oil the cook ware
Small metal parts
(spoon, knifes) get hot on the
cooking zone
Setting wrong of the pan
detection
Contact your dealer for the repair service!
*1) To check if your pan is suitable for induction, use a magnet. The magnet must stick
slightly to the bottom of the pan. If it does not stick there, your pan is not suitable for
use with induction units. Choose a pan material that is suitable for induction.
*2) The fan starts to work when the cooling plate temperature exceeds 45°C. At cooling
plate temperatures over 70°C, the control printed circuit board reduces the power
level automatically to keep the power printed circuit board at normal operating
conditions. The induction unit will continue to work with reduced maximum
performance.
If the main cable is damaged of the unit, the repair service of your dealer has to
replace it, to avoid injuries.