FAQs
Can I switch connected appliances
on/off with this socket?
This product extends Wi-Fi range; it doesn’t
provide remote switching of connected
devices.
Does this socket work with home
automation tech such as Apple
Homekit/Google Home?
Wi-Fi socket is designed to work solely as a
range extender, it won’t connect to any home
automation system.
What speed should I expect from
my Wi-Fi range extender socket?
Depending on the structure of your home and
the speed of your existing router, the Wi-Fi
socket will produce speeds of up to 300Mbps.
What range should I expect from
my Wi-Fi range extender socket?
In open air conditions the Wi-Fi signal can
extend to 30 metres. However, obstacles such
as walls and ceilings, and interference from
other electronic devices (cordless phones,
baby monitors, microwave oven, Bluetooth
devices) will reduce the range to approx. 15m
inside a typical house.
Are Wi-Fi range extender sockets
secure?
Wi-Fi socket supports WPS for protected setup
(Wi-Fi Protected Access®:256-bit WPA –PSK,
256-bit WPA2-PSK, 256-bit WPA/WPA2-PSK)
and Wi-Fi access password.
What are the minimum system
requirements?
802.11 b/g/n 2.4GHz wireless router with
broadband internet connection.
Mobile/Tablet operating system: Android 3.0,
Android 4.X, IOS 5 or above.
Desktop operating system: Windows® XP
32(SP3 or greater), Windows Vista® 32/64,
or Windows 7 32/64, Windows 8 32/64,
Windows10 32/64; or Mac OS® X v10.5 or
above; Internet Explorer® 10.0 or Firefox® 20
or Google Chrome™ 25, or Safari® 5.1.
Can I switch connected appliances
on/off with this socket?
Currently we offer a White Moulded finish with
a square profile. Metal finishes, and profiles
to complement all existing BG ranges are in
development.
I want to replace all my switches
and sockets to match my Wi-Fi
socket, do you manufacturer a
wider range?
BG manufacture a complete range of matching
accessories. The full range is available to order
through all good electrical wholesalers.
A limited range is available through selected
retail high street retailers.
I have fibre, not traditional ADSL
broadband. Will this product work
with my router?
Wi-Fi sockets will work with any wireless router
that supports a 2.4GHz band and 802.11 b/g/n
specification.
Can I turn the Wi-Fi feature off?
Yes, Wi-Fi functionality can be switched off by
using holiday mode (the 13A socket outlets will
remain unaffected).
Can I use several Wi-Fi sockets in
my home?
We recommend using only one Wi-Fi socket;
this should be sufficient for most residential
properties.
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