Bialetti DAMA - Troubleshooting

EN
40
9. Troubleshooting
Problem Cause Solution
The machine does not
heat up.
The machine is not
connected to the mains
power.
Connect the machine to
the mains power.
The machine is not
switched on.
Use the ON/OFF button to
switch on the machine.
The machine does not
pour coffee.
The pod is stuck or badly
positioned.
Unplug the machine from
the power mains and
wait for it to cool down;
take out the pod holder
drawer (2), remove the
pod manually and insert a
new one correctly.
Empty tank (6). Fill the tank (6) with
water.
The pipes are clogged
with scale.
Carry out a scale removal
cycle.
The coffee nozzle is
clogged by dirt/coffee
powder.
Clean the drawer, es-
pecially the nozzle end,
under running water.
Remove dirt residues
from the nozzle using a
suitable tool.
The coffee is cold. The cups are cold. Preheat the cup with a
little boiling water, poured
by pressing the button
(1).
The machine is partly
clogged by scale.
Carry out a scale removal
cycle.
The machine pre-heat-
ing is very slow.
There is a lot of limes-
cale in the machine.
Carry out a scale removal
cycle.
The coffee is watery,
without cream.
The pod has already
been used.
Repeat dispensing with a
new pod.