Bioer GeneExplorer Series

Questions and Answers

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Christopher PhillipsAug 3, 2025
Why is there reagent evaporation in the reaction tube in my Bioer GeneExplorer?
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  Maria EsparzaAug 3, 2025
  If you're experiencing reagent evaporation in the reaction tube of your Bioer Laboratory Equipment, it might be due to a few reasons. First, check if the hot lid is turned on and set to the correct temperature when setting parameters for running the file. If it is off, switch it on and set a suitable temperature. Also, ensure that the reaction tubes are distributed evenly to maintain symmetry. Finally, make sure the PCR tube caps are tightened properly before placing them in the instrument.
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Mr. Justin PenaAug 8, 2025
Why is the module temperature rise rate changing in my Bioer GeneExplorer Laboratory Equipment?
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  cassandrahughesAug 8, 2025
  An evident change in the module temperature rise rate or imprecise temperature control in your Bioer Laboratory Equipment can be caused by a few things. Check if any objects are blocking the ventilation holes and remove them. Also, inspect the connecting line inside the shell and tighten the screw of the terminal block if it's loose.
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simmonsheatherAug 13, 2025
How to fix a Bioer GeneExplorer Laboratory Equipment display screen that doesn't work?
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  Jason RodgersAug 13, 2025
  If the display screen of your Bioer Laboratory Equipment doesn't work after turning on the power switch, first, check and ensure the power supply is properly connected. If the issue persists, the fuse might be burned and needs replacement with a 250V 12A ?5x20 fuse. If neither of these solutions work, the switch might be damaged and needs to be replaced.
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Joshua ThompsonAug 18, 2025
What to do if the module temperature fall rate is slowing in Bioer GeneExplorer Laboratory Equipment?
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  carlsonshelbyAug 18, 2025
  If the module temperature fall rate is evidently slowing or failing to fall below ambient temperature in your Bioer Laboratory Equipment, it may be because the ambient temperature or humidity is too high, exceeding the instrument's operating conditions. Adjust the ambient temperature and humidity accordingly.
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Tina MillsAug 23, 2025
Why does the hot lid turn off automatically on Bioer GeneExplorer?
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  Brad AndersonAug 23, 2025
  If the temperature control time on the file editing interface is set as “--:--”, it can lead to the hot lid turning off automatically. To resolve this, set the temperature control time in a digital format.
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Alyssa BrownAug 28, 2025
Why does the module fail to heat in my Bioer GeneExplorer Laboratory Equipment?
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  laurie66Aug 28, 2025
  If the module fails to heat in your Bioer Laboratory Equipment, check the system parameter settings. If the hot lid status is set to “OFF”, change it to a specific temperature value.